Burger King

The workers had headphones in and it didn't seem like they cared at all. I ordered cheese tots but got bacon ones instead. If that's the only option currently, no one said anything to me... also they were old, hard and dry. They definitely sat around for hours before they made it to my bag. So gross. The fries and burger were ice cold. They were really slow when I arrived so I can assure you that this was all food that had been sitting around a while and nothing was made fresh. I will NOT be back. Ew. Wasted my money.

They gave me an ice tea instead of a coke for starters. It was literally the worst whopper I've ever had. The bun hadn't been heated and the patty was cold in places. Fries were mot done. My boyfriend ordered a fish sandwich and onion rings. His was perfect. Pissed cause he didn't even want burger king. Lol

I'm not sure why me or the one car in front of me in the whole place had to wait for 20+ minutes in line for a dry, cold whopper and some warm onion rings.. I'd get it if it was busy but nope.

Not usually one to post like this, but when a large company refuses to resolve an issue privately, going public seems to be the only option. Avoid ordering through the Burger King app from the Banks Crossing location. They are consistently out of key items, and when something you ordered isn’t available, they refuse to refund the difference - telling you instead to “contact support.” Support, in turn, does nothing to actually resolve the problem; only offering a small coupon that doesn’t even cover what you paid for but never received. I paid for items I didn’t get, received poor-quality substitutes, and neither the location nor customer support will make it right. I would give negative stars if I could.

Terrible BK. Look at the picture and you'll see. Not even a third of a piece of bacon And not even what I ordered. 😑😡