Burger King

Thank you Burger King for having wonderful representative like miss Shae W. She is a morning shift worker, from 11am to 3pm. I stopped by after the doctor's appointment and received wonderful customer service. She even helped me place my order and made some suggestions to make me happy with the menu. I was very pleased and thankful that she was working today. She was very kind and very knowledgeable and very professional. It's cashiers like her that keeps customers like me coming back. Thank you miss Shae W, for making my day a little bit more brighter. The food was very hot and fresh. The restaurant was very clean and nice. I would definitely be back again to eat there. God bless you miss Shae W, and thank you again, for your patience and kindness. Burger King in Fairview Heights Illinoi

This Burger King resulted in me deleting the BK app. There is a lot to unpack here so let's start with the Whopper. I ordered a double whopper with cheese and of course got a single. I attempted to eat it, but the bun was so dry I spit the rest out and threw that away. Then the chicken sandwich I received (that was gonna be dinner) also did not have the cheese I paid extra for, on top of that the chicken was so burnt I flat out refused eat it and gave that to the dog. Even he was reluctant to eat it, and favored the bun. I just ended up drinking a protein shake. The when I tried to report the problem to BK on their website, that crashed after trying to report the second item issue. Needless to say BK is now on my places to refuse to eat at for life list. If you wanna pay $20 for a burnt ma

This was my first time at this location. They were really nice & friendly. Food was fresh and out the only thing I don't like is fries without salt. At least put some salt in the bag.

The woman who took mine and my mom's order on February 20th obviously did not know what she was doing! This person acted like they didn't know the menu. We visited during breakfast hours. But it's because we're white and she's black. We did not appreciate the service. We got someone else's frebxg toast sticks. They were supposed to be hashbrowns. My mom was given nothing but this employee's attitude.

The woman working the drive thru was very pleasant. When our order was ready so fast I was sure that it wouldn't be fresh but I was wrong... this was the best food I've gotten from Burger King and the efficiency along with the hospitality will keep me coming back! Thank you!