Burger King

First time in a Burger King in years and I was really looking forward to it. What a let down. Same old microwaved patties on stale roll, paired up with the celebrated shitty customer service I remembered immediately. Now I know why I stopped going to the formerly great Burger King. The only improvement is the kiosk so you can have less interaction with the ketchup rationing angry staff. Good luck getting napkins, better bring your own. Five Guys is 1,000 times better and the folks are always friendly.

My visit to this Burger King was unfortunately a letdown, with several issues stacking up during my 1 p.m. Sunday lunch. The staff seemed overwhelmed, and it was clear they were struggling to keep up with the rush. The dining area was in poor shape, most of the tables were dirty and hadn't been cleaned from previous customers. Ordering was also a hassle, instead of a person to person interaction, I was forced to use a large, frustrating self service kiosk that required me to press the screen hard and required multiple attempts to register my selections. To top it all off, a trip to the restroom revealed a serious hygiene issue. I could hear the drive thru orders being called out from within the bathroom, which was odd in itself. More concerning, however, was witnessing an employee leave

Burger was cold, while fries were hot. Drive through speaker didn't work so you had to pull up to second window and place your order then wait. Fix the speaker and you'll get better reviews.

Purchased impossible burger and got a spoiled impossible burger. Shame on you. This should not have been served to any one. You could kill someone. I will be reporting to health department.

Maybe it was because of the rain; but there were only 4 people/customers (excluding myself). The place was neat and clean (although I didn't enter the bathroom). The staff wasn't "friendly"...but I really don't care; I came for a quick lunch, not to make friends. The staff, was quick...which was far more important, to me. It's changed, in re the evening shift...they're friendlier (at least the female cashier).