Burger King

Help me understand why I get overcharged at this location a lot. I never even got the total verbally. He handed me my card and the receipt and my food. Only after I saw the total. The actual price for my breakfast combo was $6.89. I made it a medium so it should have been $7.69 and $8.32 with tax. I look at the receipt and it is $9.84. The price for the combo on the receipt shows $8.09 with another $1.00 added for the medium diet coke. The combo on the menu literally shows a soda with the meal. Plus I put the order in to that store for online pick up with the medium meal it only showed the price for the medium meal (with diet coke) for the total. $8.32 should have been the total price. It's not letting me upload pics right now but I'll try to get the receipt and online order pics up later

I haven't been here in over two years because of my terrible experiences here. I had a craving for it today, and I decided to roll the dice and hope for the best I didn't get my expectations up because they were low to begin with of course. What a surprise for me today. The food was prepared exactly the way I wanted it. It was hot, fresh, and delicious. I picked it up inside the store and the staff was very friendly as well. The store and the kitchen appeared clean and organized. I'm hoping that future visits here will be like today. It should always be that way. Isn't life a lot better when a franchisee or company representative reads nothing but great reviews here on Google? It really isn't that difficult to maintain a quality standard. Chick-fil-A has been doing it since 1986. Please ke

Would absolutely rate it lower! This place botched my simple order TWICE!! And Did NOT show any concern! Getting someone on the phone was excruciating the first time and IMPOSSIBLE the second time. My sandwiches had ingredients that didn't come in them and I didn't ask for and the things I did ask for I didn't get!!! To top it off, on the first occasion, they gave me a BURGER. when I DONT EAT MEAT!!!!! TERRIBLE!! I thought about visiting and giving them the chance to remake my second order but imma take the hint and STAT AWAY!!!!! Visit at YOUR OWN RISK!!!

This is the third time that I have ordered a burger with cheese and they don’t put cheese on it! The time before I ordered they gave a completely different order. I don’t usually complain but when I’m paying for a specific item and my order is repeatedly wrong I start getting annoyed. This is a work day for me and I’m on a time crunch so it’s not easy for me to just go back up there. Y’all need to start paying attention to people’s orders. I tried calling 6 six times as soon as I found out my order was wrong and the phone lines are down. How convenient!!! The customer service is great but like I said I’m starting to get annoyed especially since I’m paying extra for cheese. A mistake here and there is no big deal but 3-4 times, give me a break!

This is one of the best Burger Kings if not one of the best restaurants I've been to. It's not just because of the food but because of the way the manager RB treats the customers. Out of the countless times that I've been there, if there was ever a problem (which is extremely rare) it was taken care of immediately and professionally by the manager named RB. RB seems to remember what many have forgotten, customer respect and a good customer experience. I had to edit this because there is a (I believe night manager, at least that's what she said) female manager who is horrifyingly rude and it's everytime she's working. Horrible customer service when she is there.