Burger King

I quit going to this BK because of slow service years ago. Gave them another shot a few months back and was pleasantly surprised, it was fast and the food was good (for BK). I had a repeat performance 5-6 times, fast forward, 4 out of my last 5 visits the order was wrong, charged 3 different prices for the same thing. The drivethru has been like a slot machine - place a bet, pull up to the window and see what you won or lost.

I placed my order in the Drive thru and from the beginning of my order to being given my food the entire process was excellent. My orders on 11/4/24 & 11/5/24 during the evening were all very hot and very fresh. The employees were very nice and welcoming, they made it feel like home. I definitely recommend this BK location 100% with its A+ Staff.

I went in at 5:20 ish 02/23/2026. No one was behind the register. One other family was waiting for someone to return from the bathroom. No one greeted me, acknowledged me…. I waited. The girl filling drive through orders avoided looking at me. The drive through person made eye contact but quickly looked away. I waited several minutes, nothing. I woild have been happier with a “hello, we will be with you in a moment” or hearing someone say “there is a customer waiting”. Crickets. I left and went to Arby’s. Three people welcomed me and assisted me immediately.

I went through the drive through and ordered a whopper junior through mobile order on my phone. I saw it get handed to the truck directly in front of me and they handed it back to the employee and the truck was given a larger food bag. I pulled forward and without even being at the window for 1 second the guy working was trying to give me that same food bag that was in the trucks car for at least 15 seconds while they looked around my bad and realized it wasn’t just missing something and it wasn’t even their order. I’ve worked in food service in the past and you are NEVER supposed to take back a bag of food that the customer gives back to you. You either tell them to keep it or tell them to throw it away. I don’t want a burger that’s been touched by multiple people. I told the worker Th at

Your night workers need to work on not being cocky. I asked for a plane cheeseburger it was not plain it had ketchup on it so I went back through again and the guy brown long hair white dude said can I see the burger so I showed him . And he said thats not alot of ketchup.. well yeah but its also not plain what I ordered .. and he was mumbling that hes gotta make a new sandwich I said okay. But he doesn't have to make it hes the one with the headset on so I dont know what his deal was. And then he threw rhe burger on the warmer in a crabby manner . Suck it up . Or if you dont want people going through the drive through a second time or more make it right the first time