Burger King
Westerly, RI · Restaurant
- Address
- Burger King, 99 Franklin St, Westerly, RI 02891
- Phone
- (401) 443-9401
- Website
- burgerking.com/store-locator/store/5151
- Status
- Closed · Opens 7 AM
Burger King is a restaurant located in Westerly, RI. It is one of 112 restaurants listed in Westerly. Its 3.5-star rating is slightly below the Westerly city average of 4.4 stars. There are 10 photos associated with this location.
About Burger King
There's a Burger King® restaurant near you at 99 Franklin Street. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so... More
Hours
| Saturday | 7 AM–1 AM |
Customer Reviews
To start off staff was very rude at the drive-thru . There was only three people in front of us and it took 30 minutes to get to the window, and you can’t even back out or get out of line if you wanted to. After waiting 30 minutes for a very simple order not only did they get it wrong but it was also stone cold!! It wasn’t even worth it to go back and have them fix it because we would have been there another hour. i am actually shocked at how horrible this place has gotten.
Just avoid this place. Not only do the employees just stand behind the counter and shit talk customers that are literally right there in the lobby, they cant even be hygienic. I found a HAIR in my food. A very long and very dark hair!!!! Seriously, this place is disgusting. You can see how dirty the counters and floors are from the lobby. I dont even know how theyre still in business. Absolutely disgusting.
I went there yesterday at 6:10 pm. Had my order taken by the AI thing with no waiting as there were about 5 cars ahead of me. It took over 30 minutes to get to the window. The car that was supposed to be in front of me was lucky enough that no one was behind her and she was able to back out and leave. I wish I was able to do that but was blocked in by another car. I watched about 6 cars pull up and then back up and leave because the wait was insane. Once I finally got to the window I was met with an employee who was completely overwhelmed. No apologies or explanations as to why the few of us had to wait for over 30 minutes.The manager/leader was walking around the front with no sense of urgency, not caring about anything. Rolling her eyes at people and doing nothing to support the kitchen
Went through the drive thru and the woman who took our order was abrupt and unfriendly. I understand it may have been busy and maybe they were short staffed but when we when to pay and get our food we had the same woman and she never made eye contact, didn’t smile and when we said thank you multiple times for our change and food she completely ignored us and never responded at all! No, you’re welcome, have a nice day, nothing! If you hate your job that much then leave, but don’t take it out in your customers! We won’t be back!
The service her has gown down hill for counter attendants. Here they are mostly concerned with drive through orders. If you intend on ordering In store or even an online order, do not expect the employees to pay any attention to you.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.