Burger King

Westfield, MA · Restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Westfield
#70
of 88 restaurants
City Percentile
14%
rating percentile
Address
Burger King, 72 Main St, Westfield, MA 01085
Phone
(413) 562-0380
Website
burgerking.com/store-locator/store/3139
Status
Open · Closes 11:30 PM

Burger King is a restaurant located in Westfield, MA. It is one of 88 restaurants listed in Westfield. Its 3.5-star rating is slightly below the Westfield city average of 4.2 stars. There are 10 photos associated with this location.

About Burger King

There's a Burger King® restaurant near you at 72 Main Street. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because... More

Hours

Saturday7 AM–11 PM

Customer Reviews

★★★★★ 5.0 GlitterFactory 1 · Nov 2025

Great location in a great little town. Greeted upon entering. Order was taken quickly and came up quick as well. Busy lunch rush inside, and drive thru was busy. The team was working good together and communicated well. The dining room was clean, even though a few tables were filled with people. Restroom was clean and no funky smell as well.

★★☆☆☆ 2.0 Tim Jackewich · Feb 2026

Unfortunately, this location was sub-par even for a Burger King. The interior of the restaurant was outdated, dark and worn out. The staff although the staff was not rude, they were not very helpful ether. They seemed to be poorly trained and have not supervision. The kitchen was just throwing sandwiches up on the heater and counter and window staff were having to figure out what was what. When we received our order, I found that we were given the wrong burger. When I pointed this out, they were very confused but ended up finding the correct one after a moment or two. It seems that this is a trend with most of this type of fast-food restaurants. Staff who are not trained, being supervised by managers who were never correctly trained. All being managed by franchise owners who don't care abo

★☆☆☆☆ 1.0 Lorri St Jean · Jan 2026

I had the worst bacon double cheeseburger that I've ever had there a couple of days ago. I waited 20 minutes for a burger and fries (the fries were good). The burger was cold, the cheese was not melted at all, the bacon wasn't even cooked that much. It was just slapped together. I didn't even finish it. I normally get very good food there. I guess that wasn't my day.

★★★☆☆ 3.0 Frederica DeZess · Oct 2025

Food was good temperature, burger was burnt I went through the drive thru. Order did not show up soi could verify it was correct. Also there was no total. Not impressed. Food was handed out with the bag open

★☆☆☆☆ 1.0 asher asher · Nov 2025

This Burger King is really disappointing and doesn’t make orders correctly. I ordered a burger no mustard, and it came with mustard so I went back to ask for a new one and they accused me of making a mistake in my mobile order. They didn’t even put down on the receipt that I ordered no mustard. This place doesn’t deserve the slogan have it your way.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

RestaurantFast food restaurant

Top Restaurants in Westfield

NameRatingReviews
Bonte Restaurant★★★★★ 5.020 reviews
Ray Ray's Cafe★★★★★ 4.920 reviews
Two Rivers Burrito Co.★★★★★ 4.920 reviews
OMG Coffee★★★★★ 4.920 reviews
Crave Café★★★★★ 4.920 reviews
Comfort Bagel (Westfield)★★★★★ 4.820 reviews
Circuit Coffee★★★★★ 4.820 reviews
Café Zernó★★★★★ 4.820 reviews
Hutghi's at The Nook★★★★★ 4.820 reviews
Janik's Pierogi Cafe★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.