BurgerFi

Been to BurgerFi once before and it was at this location. Great experience and blown away by the cheeseburger, bun to bun and everything in between! Absolutely fabulous! Craving it again, when I opened the door, I was immediately greeted by all. Sean walked out from behind the counter and met me at the order kiosk. He asked if I had ever been before. I told him I had one time. He told me he was going to make sure I had another exceptional visit. He then proceeded to walk me through ordering after I told him I wanted exactly what I had the last time. While I waited ever so briefly for my to go order, I was very impressed at how clean the dining area and kitchen both were. Always a good sign the food is going to be great. Sean turned a great visit into a stellar guest service experience.

I've come here a few times, not too often, but felt like the quality has been going down. First time ever I ordered fries here was good quality and crunchy, second time a bit oily and burnt some. But this time the fries is all burnt, oily soggy and 100% not edible. I usually tip whenever I come, I'm sorry but very disappointed this time :(

It is with a heavy heart that I have to share a 2.5 star rating for my experience at BurgerFi. After previously having a 10 star experience at the Lauderdale-By-The-Sea location a month ago, I was very excited to return to BurgerFi on my next trip to Florida. I even brought my family with me. The experience at the other location had me dreaming of the next time I could get my hands on a burger, but my dreams quickly turned into nightmares. Our encounter was far beneath the standards I hoped for. After a very slow line to order and somewhat faulty order kiosks, we waited over 20 minutes for our food. The grilled chicken was good, but the beef in the burger bowl was cold. My burger was overcooked and dry, but the fries and sauce were immaculate as expected. The inconsistency was frustrating

I’ve been coming here for a while and noticed the food quality and service going down. Shame because burger fi has great food. The new owner Sean was great. Greeted me as a was ordering on the kiosk. Was so friendly and has the vide that he cares for his business! No like the last time I was here, waited 30 minutes for my food then the girl came over and basically threw the food and me didn’t say a word and walked away. The burger was so over cooked it was nasty. This time was WAYYYYYYY BETTER. The people and the food was so much better. Best I’ve had in a while. Would definitely recommend this place again!!!

The service was awful and would have left after the 10 wait to be acknowledge. I wanted to pay cash and had to wait until the Miesha was done cutting a tub of onions. She slowly walked toward us and appeared to be annoyed by my daughter and me. There seemed to be no other employee in the facility which could be the reason for lack of tolerance.