Burgerville

I went a few weeks ago and ordered for the family. When I got home my food (fish and chips) was missing. They did replace the missing item but it was too late that night so I just skipped my meal for the night. I went back today specifically for a fish sandwich. It took quite a while but I know they make the food fresh so I didn’t mind the wait. I took the meal home and was actually enjoying my fries and the fish sandwich tasted ok. Unfortunately partway through the sandwich I got a bite that clearly had something in it that was not food. With the first chew I thought maybe it was a bad piece of lettuce. But with the second chew it was obviously something else. I spit out the bite and found a wadded up piece of paper. I opened it up and it looks like one of those little papers they use be

The line was quick & short and the associate was friendly. We received our food fast and hot. The interior was clean and so were the restrooms. If you try the seasonal 'Limeade' milkshake I would ask for less lime as it was overpowering and made it too tart and took away from the taste of the Umpqua ice cream and the whip cream. It was Myself, spouse, son, daughter in law & my two little grandbabies (ages 1½ & 4) and the cost was $60. Hope this helps😊

“Soft” opening was amazing! The employees did an excellent job getting all customers served in a timely orderly fashion. They also have an excellent drive thru set up with vehicles out of the way allowing those parked to easily enter and exit the lot. The local Salem The Don burger 🍔 was amazing along with everything else! Of course not having waffle fries any longer is sad but still great food and regular fries.

Did an online order to be picked up at 4:30 after running errands. I arrived about 20 minutes early. One person in line. Not overly busy. Checked in with the young man at the counter. He said they were working on it which is fine. I was early after all. I took a seat near the counter. Half hour later a young lady asked me if I was waiting for something. Yes. I had checked in for my online order. She pulls it off a rack in a taped bag. It's missing the shake. She gets the shake. I get out to the car and the bag is cold. Drive 5 minutes home and have to try to reheat. Fries are cold, onion rings cold, everything. The shake was at least good. Grabbed my $9 sweet onion bbq burger and was met with this little thing. Nothing like pictured. It had one sour tasting spot and the rest was pretty bl

I was very impressed with the Lancaster Burgerville - greeted when we arrived, the cashier had a very uplifting and attentive personality and accommodated our special requests with a smile. I liked that the dining area didn't have a crowded layout, with good space in between tables. It was nice & clean. Loved that they had pasture-raised beef options amongst the other options and cheese options that were not American-processed cheese. Altogether a good experience.