Byrd's Famous Cookies - Gatlinburg, TN

Byrd’s Famous Cookies is a delightful surprise tucked into downtown Gatlinburg. The staff are warm and generous with samples, and the variety of flavors—from Key Lime Coolers to Cheddar Pecan Biscuits—makes it hard to leave empty-handed. The cookies are bite-sized, crisp, and packed with flavor, perfect for gifting or snacking on the go. It’s a must-stop for anyone with a sweet tooth or looking for a local treat with personality. The store layout is clean and inviting, with seasonal packaging and gift sets that make browsing enjoyable. Prices are fair, and the staff are happy to help you explore new flavors without pressure.

Omg!the best cookies I ever tasted.I definitely recommend to try their cookies,they are very delicious and yummy 😋 especially salted caramel and peach cookies are the best.

The coffee is pretty decent however my rating is based off of my experience in the store. I was in Gatlinberg on holiday and as I passed Byrd's Famous Cookies, curiosity got the best of me and I had to stop in. The cookies were relatively expensive but there were samples on the front counter, so of course I tried one to see what all the hype was. The cookies are made to be dry and crunchy, which is fine, however I began choking on the cookie because of the small, dry, fine particles. I'm coughing to the point of tears and cant even talk but I take the bag of coffee grounds I had picked out for purchase, to the register. Two employees (one male, one female) are watching me choke and be unable to speak from behind their register. The girl tells the boy, "if she needs water she has to pay for

Cute shop with lots of goodies. The lady giving samples was so rude and judgmental it was like she got paid in cookies and we were taking her cookies. The oatmeal cookie is delicious and I totally would have bought some but the lady was so rude I couldn’t get out of the store fast enough. Don’t have a 10 recommend going to a different location. UPDATED REVIEW!! Thank you Jeff and Michelle. I was able to speak with Michelle and express may concerns about my experience. I know she cared and was very apologetic. Michelle and Jeff are very professional and love their company. I know they too view feed back as a training opportunity. They will be sending me some samples which I will share a picture and video when they arrive. I look forward to meeting with Michelle when I come to town. Thank yo

just popped in while walking around Gatlinburg and LOVED this place! the atmosphere is so cozy, the employees were the sweetest people ever, and the cookies are delicious. not to mention, you can sample their flavors before buying them. i can't recommend stopping here enough!!!