Café Zupas

When I picked up my order I was handed a cup full of chocolate and 3-4 apple slices for the Apple cup dessert.. I paid $12 for this. When I got home and opened my bowl I realized the extra chicken that I paid for was not there and in fact there seemed to be even less chicken and ingredients than usual. The other locations I have ordered from have never had an issue. For the price I pay for the convenience of not cooking I’m not sure this was worth it.

I’ve eaten Cafe Zuppas plenty of times and tonight ordered for delivery. I got same thing I always do. Today they messed up my salad order (even though the ingredients ticket taped to the salad bowl shows the exact ingredients I wanted added/taken off). This includes both wrong ingredients and the wrong dressing. Secondly, the soup cup I received was only a little over halfway filled, which has not been the case in past orders. This would be less of a concern if the soup cup itself wasn’t already tiny. Thirdly, I did not recieve a bread roll with my soup (which is half of the reason I even order a soup) or salads. Lastly, the singular chocolate-covered strawberry I received (even though I ordered 3 meals and therefore should’ve been given 3 strawberries) is also tiny and completely white/u

Unfortunately the restaurant environment itself is a bit dirty. The restrooms are unbearable. However I will say this, Very good food and drinks, and very good customer service. The food was comparable to but tasted better than Panera in my opinion. We ate inside. Pricing was pretty average for 2025. Both of us had a salad and a sandwich with the "Pick 2" combo. That's the way to go.

We ordered delivery the other day our food was a really disappointing experience. A complete waste of the $40 we spent. We got two sandwiches and both should have had tomato. Each sandwich had ONE very thin slice of roma tomato and that was it. Might as well not have even had it though the pictures showed it tomato heavy. The sandwiches were soggy and had too much mayo. The breadstick that came with mine was dry. The only redeemable food we could eat was the curry soup. Which was around $8 of the $40 we spent. Wish I could get my money back, but there was no feedback or complaint option.

For starters the salad that I ordered had two very big fatty pieces of chicken that were horrible and I had to spit out of my salad. Secondly the 8 oz tomato bisque soup that I asked to be put in a to-go container I didn't eat there I came home to eat the next day and I decided to measure it because for some reason it just didn't look like enough soup there's not even close to 8 oz in there it's barely measuring 3/4 of a cup they need to make sure that they are in fact giving people the full 8 oz they are charging because prices have gone up and unless they want a class action filed against them they want to make sure they're giving people what they're charging them for. I've never had such disgusting food at a zupas in my life. This was my sister and i's place to go for lunch in downtown