Captain D's

Worst customer service ever, they rush you while ordering in the drive thru. Once you get to the window they ask you your sauces, but when you get your food there is no sauce. Let's not forget the girl in black with the long lashes, her comment "damn what she want now". This was her response to me requesting the sauce that they asked me about when I paid. On to the food: The chicken tenders look more like nuggets, I complained to the manager in blue (pregnant girl with attitude), she laughed in my face (literally) and said "what do you think a chicken tender supposed to look like. I check my loaded baked potato and the inside was completely black. Needless to say I won't ever be back.

Terrible 45 min experience and unfortunately I can not get those 45 min back. Ordered an upgraded side of Mac and Cheese for both plates, was originally told 20min. That 20min turned into 45 min and we still didn't get the Mac and cheese. Smh. I would never recommend going to this Captain D's ever in life

⭐☆☆☆☆ Extremely disappointed with my visit on 11/20. I stopped by this location in the early evening and ordered a simple 2-piece fish meal through the drive-thru. The employee at the window quoted me the correct total of about $6.49, and that is the amount I approved. However, she did not offer me a receipt, and I watched her ball up what appeared to be my receipt and throw it away. I wasn’t feeling well at the time, so I didn’t press the issue — I just wanted to get home, eat, and lie down. Later that night, I discovered that my card had been charged $28.01 instead of the approved $6.49. I called the store and asked to speak with the manager. A young man told me he was the manager, but based on his lack of professionalism and knowledge, I seriously doubted that he held that role. I the

Came for a pickup at 9:28, headset worker did not respond to speaker nor drove through window. Drove around after 10 minutes and saw her inside with the headset on. Had to get her attention for pickup. Wouldn’t have left a review but seriously no response when the store is open and knowing we are waiting is crazy. Just do better easy job.

The drive thru line was long, but moved fast, the staff was friendly and all bad after that. Got home the fries were under cooked had to put them in air fryer, the fish batter was extremely greasy and the fish on the inner parts were soggy. We added the shrimp for $1.99 and they were horrible. I definitely would not recommend. You would be better off going to the grocery store frozen food aisle and picking up some fish and fries and cook it at home.