Carl's Jr.

Today we went to pick up two shakes, a chocolate and an Oreo one. I know and have been knowing for years that Carl’s Jr would hand scoop ice cream into a blender and make the shake for you. I went in today and when I received the shakes, they were both half way filled and even with the whip cream were not completely topped off. Knowing this, I confronted the cashier and said I would like it remade. She then showed me that the ice cream was inside of a cup already served, and frozen halfway filled, and that they are not hand scooped. I don’t know if the shakes are hand scooped any more at all locations or just this one, but I have never seen a shake already pre made/pre “scooped” at a Carl’s Jr in all the time I’ve been there. Additionally it didn’t look like ice cream, but rather soft serv

Hardly write bad reviews, this is my second. Made app purchase, going through drive thru told me they couldn't find my order; no big deal come in to sort it out. After coming in telling them my name cashier said he found it, it'll be right out. Fifteen minutes go by, I ask for order to be canceled since I have somewhere to go and it isn't ready (not including initial app order time). Same cashier says he can't cancel it since app purchase. Cool, I don't want to start any issues I'll be patient. Half an hour goes by and I am truly late for appointment, I explain I have to go. Cashier grabs the shift leader, I explain that I have to go it's been forty minutes at this point. He asks my name, then grabs my order that he says has been sitting there the entire time. He even says he asked the cas

Very awesome service. This location serves a lot of students in the Monterey Park community and the management staff is very helpful. They were a bit slower on my order because they had a long line of drive-through and there were a lot of Asians and construction workers off on their lunch break dining in the living room of this business. You will see a lot of ELAC Asian Engineering and Business students or nearby workers from the boba stores, panda express, or nail salon businesses who will take lunch breaks and spend their time at this location in Monterey Park to get their lunch meals or coming back from attending college events in this region of the Monterey Park community. There are a lot of Asian students as well who enroll in the ELAC coursework from high school to get ahead so there

This review is based off of a drive thru order. Carl’s has been a favorite fast food spot of mine and this restaurant is a great example. I just ordered their “California Classic” on a lettuce wrap, chicken nugget stars and chicken strips along with fries. The burger was delicious and has that In-N-Out taste and the fries were descent. The chicken nugget stars were underwhelming but the chicken strips were excellent. Overall it was a good lunch. I’d definitely come back to this spot again in the future.

I walked in on a Friday afternoon and there was a drink man inside. My problem with this place was that the woman at the register did not give me my Military discount for my whole order. She only applied the discount towards1 item. I will not come back here or recommend this place. Bad service.