Carl's Jr.

Carl's Jr. always says the food is made fresh to order when I go to other stores and it really does seem to be. This store however, had my burger ready in about 20 seconds from the time I paid to the time they handed it to me. It was cold enough that the cheese didn't melt at all. One of my worst experiences at a Carl's Jr. Do yourself a favor and pick a different location or a different fast food joint altogether.

I’m not so sure what’s going on with Carl’s Jr.in the last week or two but their food has been the worst. They didn’t give me my correct order last week which was someone else’s order and then tonight the chicken tenders was so dry and burnt that it looked like someone had cooked them on a grill outside.. This particular restaurant is very inconsistent in their cooking abilities and I’m very disappointed that this is the second time that my food was so awful that it was not edible. There is one manager that’s there that very kind and she makes sure that the food is cooked correctly, but the manager / cook tonight was the same manager that was their last last week and it’s just seems like she doesn’t prepare the food correctly You guys really have to step up your game because people t

The girl in the front is super rude came here other times and it’s the same person with bad attitude every time tried telling her the soft drinks weren’t working properly instead of fixing just says oki so I’m gonna be able to drink anything I came in today feb 1 for breakfast worst experience in customer service tried giving it another chance but again im disappointed of the bad service just the employees I feel like not Carl’s Jr fault every time I have come here it’s been the same for a dine in . Sorry won’t be coming back unless we get. We new employees 🫠

The gentleman that was working in the drive thru is absolutely the nicest employee. His customer service skills are wonderful. He seems to genuinely care about his customers and takes pride in his work. He deserves a pat on the back.

Came in on a 20min lunch break at 2pm to grab my self and 2 other colleagues lunch. I repeated the order with the guy 3 times. Payed got the receipt, drink was wrong(ask for the lemonade bot a fountain drink) missing a fry and a cake. No biggie immediately flagged him to try and get it fixed, he said he'd be right back. Let me set the scene. 2 empolyees, 1 fam waiting in the dining room, 2 cars in the drive through and then me. As I waited to be seen again, some door dashes came in behind me and another gentleman. I waited the full 20min I could before I had to tell them just refund me. Never got it fixed let alone my order. Felt bad for my two other colleagues who also had to forfeit their lunch for this. We work across the way and have never had such poor time or service from here. To