Carl's Jr.

We zipped through Carl's Jr today for breakfast. The line was longer outside so we went inside. Diego assisted us. The young man has incredible interpersonal skills! He knew his job well, he was pleasant to speak with, and he made me feel like I was important as his customer. He did all this while also working the window and helping in the back. He had a smile on his face the entire time and he is just awesome! I spoke with his manager and he was pleasant, as well. Kudos to the cook in the back as he was whipping through all of the orders to get everything out to the customers in a timely manner! This is the best Carl's Jr I have ever visited! We visited the restaurant at 8:30 a.m. on March 5th 2026. I'm noting this so that the manager and the cook can be recognized as well. I did not get

Waited 10 minutes for someone to take my order, realized there was an employee sitting on her phone not even looking up or acknowledging me. I walked away for a few minutes, came back to the counter and she was clocking out and yelled to the back for someone else to come wait on me as 3 other crew members came from the back area. Then had to wait for her to take the order in the drive-thru before taking my order. Almost walked out and took my business somewhere else but decided to give them a chance. Not coming back to this location again. Sink in restroom also was backed up.

Unlike most of the fast food joints out here in Reeder Ranch, this place actually has there you know what together. The staff is always friendly. The food is always fresh and good, and Lewis the general manager is a pleasure to chat with. A message to all the other restaurants out here, be like Carl’s Jr.

UNIMPRESSIVE & UNDERPERFORMING It's rather hard to immediately upon entry not notice how dirty and unkept the interior was. Dirty tables are everywhere, additionally the soda bar suffered the same level of neglect and was long overdue for some staff attention. Apparently in some cost cutting effort he place was undeniably understaffed. This particular store is notoriously well known for slow walking food orders and today was simply no exception. With one girl running the drive thru window, a guy running the front counter and a girl cooking up the food. It was painfully slow. After a considerable wait, my food finally arrived, it was served hot, fresh and incredibly delicious. While my Western Bacon cheeseburger was truly exceptional, my onion rings weren't, they seriously needed to be co

Today, I came in to Carls Jr and was attended by Diego he did an awesome job tonight, he helped me with the menu and was compassionate with me. I will definitely go ahead and recommend everyone here at rita ranch to come to this Carl's Jr because the service was awesome and because this young man needs a raise. He made my experience here unforgettable and not just him but the whole staff was very friendly. Thank you Diego. Thank you Carls Jr. Sincerely, Bob.