Carnegie NY Style Pizza, Rolls, and Bowls

Pizza is phenomenal, hands down very, very good. However, the service can be very poor. We often order through DoorDash because it’s cheaper to order through them than through their app, because my credit card gives me monthly credits. The last two times we’ve ordered, roughly 30min before closing, the restaurant cancels our order once they are unable to prepare it in time. It doesn’t matter how good the food is if you can’t even consistently get it when you order it.

I hate to be writing this review because I really enjoy the pizza and my experience with the owner has always been positive. However i had an encounter with an employee that left me feeling not wanting to return. My husband and I ordered a pizza and were given a precise pickup time. We arrived 3 minutes AFTER the allotted time. I walk in and the employee finds my ticket and declares “i told you 20 minutes.” I do not mind waiting, but I was off put by the accusatory tone of the employee. I asked when it would be ready and he said 10 minutes. 15 minutes later, I sent my husband in to grab the pizza. The pizza was still not ready and the employee once again seemed annoyed (there was nobody else in the restaurant). Once the food was ready, he shoved the pizza at him.

Nice people, but the quality is inconsistent. On the same night, I ordered a half pepperoni, a buffalo chicken, and mozzarella sticks. They forgot the marina for the sticks and the pic of the half pepperoni speaks for itself. Edible, but I don’t want to serve that to anyone. It’s not like the cheese slid off bc the rest of the toppings are intact. And someone obviously took time with the buffalo chicken pizza. Frustrating.

This is by far the best pizza I’ve ever had. I’m picky and I’ve had NY style pizza in NYC. This is incredible. They have beef (halal) pepperoni. Their crust is soooo good. It’s fluffy and chewy and crispy all at the same time. I would highly recommend!!!

I will say this. First time coming here yesterday, the staff is amazing, food is amazing, the atmosphere is amazing. Overall experience, 10 out of 10! Best pizza I’ve had in a very long time! It’s the cheesiest! I will definitely try the pasta next time I come to this restaurant!