Carrabba's Italian Grill

The restaurant was clean and nicely decorated. Staff was excellent, however we had to return one dish because it was inedible and the server didnt even really ask what was wrong. How can you fix something if you dont know its broken? The lasagna was obviously frozen at one point because water started separating from the sauce and it had no flavor. It looked delicious at first glance and the portion was large, but it had no flavor. The mozzarella sticks I am hoping we're just overcooked. It had potential. The pasta was good and so was the chicken parm Just dont come here expecting something better than Olive Garden. This place only looks high end, it doesn't taste high end.

Edited: I changed this from a 3 star to 5 star because the restaurant contacted me directly & made things right. We had lunch there today & once again it was wonderful. Greeted with kindness, waitress Jeana was amazing (plz ask for her when u dine in) & the food was great! A+++ We love Carrabas, but this last visit was disappointing. The greeters at the front wasnt very friendly. Our waitress seemed nice, but not attentive. Had to wait long times & look for her to ask for things. It wasnt busy the day & time we were there. The floors were dirty & bathroom was disgusting. Food was just ok this time. Really wish they would mix the house dressing into the salad again, because of its thickness its hard to mix it well at the table. The broccoli was over cooked, the fish was good. The chicken m

There was a confusion with my curbside order. However, I want to take a moment to hightlight the outstanding customer service from the manager on shift the evening of march 7th. She went above and beyond to quickly resolve the situation and made sure our food and overall experience turned out to be very pleasant. She showed true professionalism and care for their customers. Our food was great, and we left feeling appreciated. Thank you for turning the situation around and making sure we had a good experience.

After eating at Carrabba’s Italian Grill in several different cities, I’m disappointed with the Fayetteville location. My first visit was great, but the last two have not been good. This time the shrimp was overcooked, the pasta was grainy, and the portion was poorly presented. On top of that, my order came out about 7 minutes late even though I ordered 30 minutes in advance. It’s frustrating because Carrabba’s is one of my favorite restaurants and I know the quality can be better. Unfortunately, this location has been inconsistent. I’ll probably wait until I’m in another city to eat here again

Came in for date night! The food was delicious! Thomas was our server he was amazing. I only gave 4 stars for service because I requested my pasta have extra sauce because of a medical condition I have, but my ravioli came out too try for my stomach to handle, then by the time I got the sauce my ravioli was cold. The steak was cooked to perfection! Restaurant could use some updates to improve the atmosphere. *Update- Tried this place again last night. We had Elijah as our server he was fast and proficient. The food was delicious. The only negative was the homeless population that asks for money and hangs out around your vehicles in the parking lot.