Carrabba's Italian Grill

Jason was an incredible server. Great personality and high knowledge of the menu. Made great recommendations and fulfilled all of our requests. Delightful young man! You are lucky to have him on your staff! We had two different lunch trios and they were amazing! The stuffed mushrooms and the shrimp scampi and the amazing soup and salad with the signature bread and olive oil dip! All was superb! We had the Sogno di Cioccolata for dessert and it was off the charts amazing.

Front of the house service is horrendous. They kept us waiting almost 40minutes after telling us just 15 minutes. When we were seated, no one came by for 10min. I stood up to go inquire about a server, then the guy serving the table next to us comes running over to apologize that he didn’t know we were his table. Sadly, he gave nearly the same excuse to another table 30 minutes later. Our server, Mr. D from NJ, spent all of his time chatting with a staff who was dining with his friend. Top it off, he forgot our drink orders. Pasta was ok, chicken parm, was thin and dry.

I really did enjoy my experience to Carrabba‘s. This was my first time eating here and I would say they have a lot of new food items that are really really good !!! Derek from New York was our server and he was very lively and also was willing to explain the menu all the way down while also letting us know of all of the new deals and promotions. I didn’t realize that this was a chain restaurant in a part of other restaurants like outback and bonefish, but I definitely signed up for the rewards program and will be back!

Very poor customer service at Carraba's Restaurant. Our group had a confirmed reservation for four people at 6:30 PM on February 27th for the “Crushing IT” event. When we arrived approximately ten minutes late, we were informed that our reservation had been canceled due to a supposed policy. ... Really? However, the biggest problem was not the policy itself, but how the situation was handled by the staff, particularly the hostess who attended us. Her attitude was dismissive, rude, and surprisingly disrespectful for someone working in hospitality. Rather than showing any willingness to help or even basic courtesy, she seemed completely uninterested in resolving the issue or assisting us in any way. We asked to speak with the manager and another staff member later approached us and assure

Eight Senior Citizens getting together to celebrate a birthday and a wedding anniversary can be quite hectic on a server… but not ALEX! He made our experience very enjoyable and memorable! Alex is one of the best servers I’ve had in my lifetime. As a retired VP of Sales, Marketing, & Customer Service, I can tell you I’ve eaten out more times than I care to count, so I’ve experienced A LOT of servers and because of my 40+ years in Customer Service, I do not give outstanding reviews lightly but I can tell you that Alex more than earned this review! Give this Carrabba’s a try and be sure to ask for ALEX, HE’s AMAZING!!!