Carvel

I ordered butter pecan and rum raisin both ice cream tasted grainy , super sweet and didn't taste like the actual flavor of ice cream wouldn't go to this location again

I ordered a small hot fudge sundae and the board said it came with one topping whipped cream and a cherry. The girl who made it only gave me hot fudge and put the cover on and when I had asked for the topping as well as the whipped cream and cherry she had an attitude as if it’s not supposed to come with it. Also was not the 9 dollars she charged me.

A medium cone with sprinkles costs $8.39. A bit much, don't you think? Since when is soft-serve so expensive? I'll never be back. Meanwhile, over at Friendly's, you can buy a 5-scoop Sundae for what I paid here and sit and dine with it. Or the equivalent cone for half the price.

i purchased chocolate chip cookie ice cream sandwich 6 pack and 2 brown bonnet premade ice cream cones today. Both brown bonnet tasted like refreezed ice cream with soft( not crunchy) cones. either he had a freezer problem or he needs to rotate his stock. hope the ice cream sandwiches aren't as bad as the brown bonnets. i will not return to this carvel, the one hicksville and jerusalem is always fresh

I ordered there is evening and got four sundaes two of which were chocolate. After me and my mom ate a few bites we had both noticed it having a weird taste that was not chocolatey and then leaving a weird aftertaste of stinging in the mouth. I had called to complain and they did not do anything about it besides apologize. Definitely take a taste test of the chocolate yourself because there was something very wrong about it.