CAVA

I would give a zero if that was an option! I don't even know where to start. This is a great example of a business that thinks customers are dumb or they have not eaten at a descent restaurant before. It's an example of a business that thinks that advertising and social media hype can substitute for good food and good service. Please show some respect for your customers because most of them have enough experience eating out and are able to tell what is good service and what is not and what is good food and what is not. First: The attitude. From the moment you walk into the door, you are shocked with the careless ugly attitude from the people operating the line. They don't greet you. They don't smile. They don't show any interest in you as they take your order. Just horrible attitude overal

I grab food at this Cava all the time and the customer service is always subpar but most importantly they’re ALWAYS out of braised lamb. Purchased a bowl at 5:45 PM and they said they were out of braised lamb. I asked when they would make more and they replied with they’re done making braised lamb for the night… At 5:45pm on a Thursday ?!?! I had to purchase a harissa chicken bowl (which was over seasoned). If you’re craving Cava just go to the location near Emory campus. The customer service, and food is better!

Omg I use to love cava was here damn near every week. I usually go to the Chamblee Location I was in Decatur so i decided to go although I read the reviews. I figured why not, Today I was enjoying my bowl until I saw this greenish looking bug blending in with my greens. This is disgusting, I called the store because I was all the way in Lithonia by the time I was eating, and no response. I don’t they need to get there shit together this is extremely disappointing as a loyal customer

Extremely disappointed with this Atlanta location. The store was filthy upon entry, with dust and dry leaves all over the floor. ​The service was even worse. I was charged for a third scoop of rice because the first two weren't even full, and told there was an extra charge for a fourth dressing,something I’ve never experienced at other CAVA locations. To top it off, the falafel was burnt; when I asked for fresh ones, I was told it would be a 20-minute wait. I ended up paying $11.35 for a bowl that wasn't even half full. The complimentary pita was also so stinky.Save your money and go to a different location.

If 2+2 is 4 and 5+5 is 10….then wth is this? Ordered through DoorDash. My order came with no proper cover on the bowl which I’m SURE violates health ordinances for transporting food…. They covered it with wax paper… the receipt and the bowl received are not matching., no attempt to contact me to say that they were out of anything. The portion was small, the rice wasn’t well prepared and the steak was dry…. The whole bowl is dry!!! I attempted to eat but started to gag honestly. The texture was rough, and because it was mostly pickled items, there was nothing to make it flavorful. I’ll order from a different Cava next time and compare but I paid too much to be stiffed on portion size and ingredients (it’s like ordering a cheeseburger and all you got was the bun instead. I’m reporting