Chanello's Pizza

Came on a family vacation and figured this would be a nice spot to order a lot of pizza for a group of us. I was completely wrong. I missed the drivers call and called back within 3 minutes then met them in the lobby. I received my food and pizza was ordered lightly cook but it was burnt. Half the pizza didn’t have cheese. Food tastes very old and stale. I called to advise that food was not to liking and was told it was my fault since I ordered light cooked (but it was burnt 🤔). Also because I took over 25 minutes to meet the driver. No driver waits that long so that was a lie. Also burnt old pizza would not be from waiting 3 minutes 🤷🏻‍♀️. Representative ended up getting smart then hanging up on me. Food and service terrible don’t recommend.

Great place to grab some food but this location has zero atmosphere. Not a welcoming experience. They could (and should) make the store more presentable. The pizza I picked up was great and that is what really matters. Dine in is not an option.

Heather and Ellie are the Best! They are so nice and the food I ordered was beyond delicious! I will definitely be going there from now on to get my pepperoni and pineapple pizza! They deserve a raise because they are so polite and the place was very clean! Nice work ladies!

I really wanted to give this place a chance—I had heard their pizza was good. I called ahead and was told it would be ready in 15–20 minutes. We showed up about 25–30 minutes later, thinking it would be ready or close. Unfortunately, we were told there was a large order ahead of ours and that it would be another 30 minutes for our two pizzas. That was frustrating, especially since we planned ahead and gave them more than enough time.

Phenomenal pizza! The pizza was hot and fresh, but the service from Heather really made the night special. She was attentive, speedy, and super friendly. We will be regular customers here!