Charcoal Chicken

West Haven, CT · Chicken restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in West Haven
#104
of 153 restaurants
City Percentile
24%
rating percentile
Address
Charcoal Chicken, 71 Elm St, West Haven, CT 06516
Phone
(203) 934-2682
Website
charcoalchickenct.com
Status
Closed · Opens 11:30 AM

Charcoal Chicken is a restaurant located in West Haven, CT. It is one of 153 restaurants listed in West Haven. Its 3.9-star rating is slightly below the West Haven city average of 4.2 stars. There are 10 photos associated with this location.

Hours

Saturday11 AM–10 PM

Customer Reviews

★★★★★ 5.0 Pamela Rodriguez · Jun 2025

The food was delicious, and the high point was the dessert a 3 leches guayaba. !!!The best 3 leches ever!!! I have tried

★★★★★ 5.0 thetravelercarl · Aug 2022

This is my to-go to restaurant. Their chicharon is always tasty. The owner is friendly, the servers are great and inviting. The price is definitely affordable.

★☆☆☆☆ 1.0 Alfred Chow-yen · Jun 2025

I placed an order over the phone, but unfortunately, it was completely messed up due to a language barrier. When I arrived to pick up my food, it wasn't correct, and they attempted to overcharge me. After speaking with someone who spoke English, they managed to correct the order, but there was no effort made to adjust the price for the inconvenience. In the end, I decided not to take the food. The customer service was disappointing, and I can't help but worry that the incorrect order was served to someone else. I would not recommend this place.

★★★★☆ 4.0 william skrainski · Mar 2025

It’s pretty good. I haven’t gone through the entire menu yet. But I’ve only been going there about 20 years. I like it, it’s not for everyone. The price of eating out has definitely gone up on a steeper curve since Covid. But it’s the same everywhere. Definitely try the Arroz con Pollo (I could eat this everyday)and the Chuleta Apanada!

★★☆☆☆ 2.0 Frank Zen · Nov 2024

Usually a fan of this place. I've eaten and ordered many times from here and USUALLY have a good experience. My most recent experience wasn't so good though. My lady asked me to pick up her chicken as I have done so many times before. Usually, I just give either my or her name and I get my food. This time I happened to forget my phone and despite me being a REGULAR CUSTOMER, they refused to give me the food without showing the app. I had all of the information so I don't know what they thought. That I hacked their computers and picked my lady's name out of the database??? Are chicken robberies that common??? Anyway, by the time I went to get my food and came back. I had to take cold food and of course that food doesn't taste as good cold as it does warm. Even reheated. Especially

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantLatin American restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.