Chen's Kitchen Restaurant
Herndon, VA · Chinese restaurant
- Address
- Chen's Kitchen Restaurant, 301 Spring St, Herndon, VA 20170
- Phone
- (703) 478-2838
- Website
- chenskitchendelivery.com
- Status
- Closed · Opens 11:30 AM Sat
Chen's Kitchen Restaurant is a restaurant located in Herndon, VA. It is one of 221 restaurants listed in Herndon. Its 3.7-star rating is slightly below the Herndon city average of 4.1 stars. There are 10 photos associated with this location.
About Chen's Kitchen Restaurant
Chinese restaurant
Hours
| Friday | 11 AM–10 PM |
Customer Reviews
I recently placed an Uber Eats order from here and found this metal fragment (reminds me of part of a scouring pad) scraping the inside of my mouth as I ate some beef and broccoli. All of this food and money went to waste as Uber doesn’t refund for this type of issue. Super disappointed.
i’ve been sitting on this review for a while, but I need to just say it - the food is great, the restaurant itself is really gross looking. When I went to pick up my food, there was multiple tables with food still left over, what I think were scraps of chicken on the floor. I almost cancelled my order, but after a good twenty minute wait after driving over, I just wanted to eat. I will fully admit, I could have just come at a bad day! But, that just isn’t acceptable at any time.
Been coming here with my mom for YEARS and they never disappoint! You truly don’t need a fancy restaurant to enjoy good food. Coming there feels like coming home ✨❤️
I placed an order for one item for pickup. When I got there, there were a number of other sad looking people waiting for their order. One of the proprietors came out to tell a customer the item they ordered wasn't available and when they asked to cancel their order, they refused and said that wasn't possible because they had ordered online. I'm sorry, but that's just the wrong answer. I continued to wait for my order and after 25 minutes after it was supposed to be ready, and still wasn't, I canceled my order because I had ordered for pickup through Doordash. I won't ever patronize this restaurant again. Besides being an unfriendly place towards customers when they're unable to fill their orders, it's kind of nasty and dirty inside, so...perhaps it was a good thing I was never able to get
Puzzled by all the low reviews. During lunch, we got steamed meat dumplings, hot and sour soup (large), and a side of white rice- all for $13! They have great prices especially during lunch. Fast and friendly service, hot savory food, and nice ingredient quality. I highly recommend giving this place a chance!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.