Cherry Valley Deli

I recently visited Cherry Valley and unfortunately had a disappointing experience. The customer service left much to be desired; the person who took my order over the phone was not only unhelpful but also seemed slightly rude, which set a negative tone for my visit. When I finally received my food, I was shocked at the quality given the price. The French toast was simply toasted sliced bread with a light dusting of powdered sugar, no egg or cinnamon—not at all what I expected. Additionally, the bacon was undercooked, which was a stark contrast to what I remembered from my previous visits. Since the change of ownership, it seems that the quality of food has declined significantly. I had high hopes for my meal, but unfortunately, I left feeling disappointed and unlikely to return. I hope t

Food is hit or miss. Sometimes great sometimes not. The 24hour opening is NEVER the case, you call late night and the phone rings with no answer. But my main purpose of this review is to talk about the front staff. They are HORRIBLE! Especially one particular person, JERMAINE. He ALWAYS has a nasty attitude like if he doesn't like his job. He hangs up the phone mid order, then when you call back, a different person conveniently answers to complete the call. He has NO BUSINESS being in the front, dealing with people. Its bad enough they overcharge AND add sneak fees that you dont see unless you request a receipt. But having to deal with staff like this makes the purchase just.. not worth it. Plenty of corner delis that charge HALF the price, sometimes more. Definitely won't be returning unt

The bread was very fresh for a sandwich that I ordered at 9PM. I’m a bit disappointed the BLT hero I ordered was more of a lettuce and tomato hero…where’s the bacon. I’ve never been served a BLT ever with 3 pieces of bacon on the sandwich. For $13, I expected better.

I have been coming here for years. The service is good usually speedy. But over the years the quality of the food is just plummeting. The food is always fresh but the portions of the sandwiches such as the chicken cutlet are off. Now I am a super understanding person when it comes this but the best they can do is try to make it even on both sides. I left the receipt below so you can see the prices of these low quality sandwiches.Now they did offer me my money back but that’s not the point as a returning customer I just want well portioned food. I asked if they could just remake them and they did without a problem. Other than that they did not offer anything for the time I had to waste to come back. The taste is great- just you’ll be only getting one half of a sandwich. 👍🏾 Waste of time and

So....A chopped cheese is a staple in NY. And a "staple" here, according to the staff. But it's NOT. For starters....should cheese be on the meat?? I think so. Plus I asked for the cheese to be melted on the meat and still melted on the bread. Also, no seasoning in the meat, like come on. I might have to give you all a lesson, bc its really not that hard. For what you charge, it should taste up to par. I will not be back.