Chick-fil-A

I’m sad to say that this location was a huge disappointment today. Today I waited curbside 25 minutes to get my food. I know they’re busy do I wasn’t upset about waiting 15 or even 20 minutes. Then at 20 minutes my app showed my food had been delivered. So I went inside where no one had heard of my order. I explained the situation and showed my receipt. No apology or anything. They just made my order and shoved the bag in my face. I was honestly shocked. That is not the type of service I am used to from any Chick-fil-A’s. No offer to refund or throw anything in. Just here’s your food and we really don’t care how long you waited or that we gave your food to someone else

Stopped by for lunch. Arrived before the crowd came so it was pretty nice having an entire restaurant to myself. Quick service. Cashier was friendly and nice. Restaurant is clean and spacious. Areas for ordering, mobile pickup, etc. are well marked. Today I had the Peach Milkshake (my favorite) and the Spicy Chicken Sandwich combo. Food was hot, correct and delicious. Love the consistency across the brand. Love the ketchup packets that can be used as a dip or a squeeze. Overall a great experience.

Personally not a huge fan of chic Fil as food but can completely understand why people enjoy it. The service is excellent. No matter how busy it is, the workers remain extremely kind and respectful. Unlike chipotle across the street, where they’ll give you attitude and waste your time even when they’re not busy.

The young lady doing the mobile order/delivery order pickup area was blatantly ignoring me as I was standing there patiently for around 10 minutes for the order that was already on the shelf ready for pickup. It’s not that hard to acknowledge a customer that’s waiting at the mobile order pickup area rather than have me and others go out of our way to go around back to get it ourselves.

I thoroughly enjoyed the food, and the service was excellent too. My children also had a great time playing in their designated play area inside.