Chick-fil-A

It says a lot of a place that is clean and well organized! This one staff is very attentive and well mannered. A visit after Dallaska ice storm felt great to get out of the house and be treated great for dinner. Kylie the manager came by and asked if everything tasted great and took our tray full of trash from our table. Karen took our order and was pleasantly nice and Edvin as well did not hesitate to give us extra condiments. Thank you all!

I always stop at this restaurant every day headed to work, but this day took a disturbing turn. I ordered A plain chicken breast with just cheese only and a kale salad and a small water as I was sitting in the parking lot eating my meal I began to choke on what appeared to be a piece of plastic that was cooked in with the chicken. I started choking and immediately called 911. The Irving police department showed up before the EMS got there and was unable to get the piece of plastic out of my throat due to the size so the EMS rushed me to the hospital and I had to have the doctor stick a tool down my throat to pull it out. This was very concerning. I called the store to let them know I spoke to a manager named Michael. He asked me if I would send pictures of the piece of plastic in the chick

Ordered my nine year old daughter an 8 count grilled nugget meal and got this. This is melted plastic that was INSIDE a nugget. Not inside the container but literally in the nugget. She started gagging and almost choked but pulled it out of her mouth before it went down her throat and brought it to me. I am more than pissed off. I contacted the store. The person who said they were management did not seem to be too concerned. She offered to send me a refund of the nuggets to my mobile app. Which I don’t have. After seeing the pic, she said she would refund my whole order. Ok that’s a start. However, this doesn’t sit right with me. I pray that no other mom had this experience tonight with their child. This is gross and unsanitary and VERY dangerous and negligent. I also hope that the person

Very disappointed. I am pregnant and asked for no pickles on my sandwich and the lady who took my order had a whole attitude. I asked her how her day was and she said “name” didn’t even answer. Was hurrying me up and had an ugly attitude. Name is Hiwot Gebremedhin. I’m pregnant and I just wanted my sandwich without pickles. Maybe if she slows down and actually hears the customers she would do her job right. I’ve never had an issue here so I’m upset. Now I am pregnant and hungry because I can’t eat my sandwich.

Extremely disappointed on service and food. Order drive through and they forgot for breakfast and forgot the hash browns. Called and was told that needed to come back on breakfast time to get them. Could not offer refund of hash browns unless had the app. When I opened my sandwich, it looks like it was ran over.