Chick-fil-A

Jackson, TN · Fast food restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Jackson
#60
of 260 restaurants
City Percentile
47%
rating percentile
Address
Chick-fil-A, 620 Skyline Dr, Jackson, TN 38301
Phone
(731) 541-6591
Website
www.chick-fil-a.com/locations/tn/jackson-madison-county-hospital?utm_source=google&utm_medium=gmb
Status
Closed · Opens 7 AM Sat

Chick-fil-A is a restaurant located in Jackson, TN. It is one of 260 restaurants listed in Jackson. Its 4.2-star rating matches the Jackson city average of 4.2 stars.

About Chick-fil-A

Welcome to your Jackson Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Friday7 AM–7 PM
Saturday7 AM–3 PM
SundayClosed
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Josh Deck · Dec 2025

This Chickfila’s staff is not like others they are sassy, gossipy and rude. During our hospital stay I had multiple orders take 6+ minutes to be done, and was just met with glares not apologies. I went to get milkshakes 30 minutes+ before closing and they were cleaning the machines and told me I couldn’t get one.

★★★☆☆ 3.0 Graysen Rasnic · Sep 2025

Ordered from this Chick-fil-a located inside the Jackson General Hospital. Overall the food was great. We did order online and did were missing two fries from our order. Hopefully they will double-check orders before handing them to the customer next time.

★★★★★ 5.0 Russell Rogers · Dec 2015

Always a great experience and food. No other fast food restaurant is done like they do it! The customer service is excellent! Instead of “what do ya want?” You get,”may I take your order, and my pleasure, have a blessed day” It’s wonderful!

★☆☆☆☆ 1.0 Braeden McAlister · Apr 2025

Made an order, watched our server tell the cooks to just switch what cheese was on the sandwich when the wrong one was put on, waited 15 minutes and watched people order after us get their food first, then still managed to give us not only the wrong sandwiches, but also the wrong cheeses, as well as the wrong size fries. The subway next door may taste like cardboard, but at least it doesn't taste like incompetence.

★★★★★ 5.0 Roy Cooper · Jan 2025

We ordered a medium tray of chicken strips in the morning, and they were ready when I arrived. I was in the restaurant a total of 2 mins. Service was friendly and efficient while the food itself was hot, crisp and juicy. Thanks, Chick-fil-A!!

Accessibility & Amenities

✓ Delivery ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Quick Bite ✓ Vegetarian Options ✓ Catering ✓ Counter Service

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.