Chick-fil-A

Manchester, CT · Fast food restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Manchester
#85
of 193 restaurants
City Percentile
45%
rating percentile
Address
Chick-fil-A, 1428 Pleasant Valley Rd, Manchester, CT 06042
Phone
(860) 812-0307
Website
www.chick-fil-a.com/locations/ct/buckland-hills-ct?utm_source=google&utm_medium=gmb
Status
Open · Closes 11 PM

Chick-fil-A is a restaurant located in Manchester, CT. It is one of 193 restaurants listed in Manchester. Its 4.1-star rating matches the Manchester city average of 4.1 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Manchester Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–11 PM

Customer Reviews

★★☆☆☆ 2.0 Gabriela Varela Santana · Mar 2026

First of all it took 20 mins to even order, barely a line with only 4 ppl in line, with almost 10 ppl waiting for pick up orders. I get my order, wrong sauce. Then, I start eating my wrap and realize I can’t find the chicken. I unwrap it and behold, only 4 pieces of freaking chicken!!! These wraps are so expensive too in comparison to the chicken sandwiches. I wanted a refund but they gave me another wrap with even less chicken. I just threw it away. Then the frosted coke float I got, barely had any ice cream, half filled. Ridiculous.

★★★★★ 5.0 Don Savoy · Feb 2026

I recently attended the Daddy & Daughter Date Night, and it was such a cool atmosphere. My daughter absolutely loved it, and the staff was amazing. They went all out with the decorations and truly made it feel like a fancy restaurant, which made the whole experience even more special. I’m really glad I went — thank you guys for such a memorable night!

★☆☆☆☆ 1.0 lakeisha crenshaw · Feb 2026

I’m very disappointed with the customer service at this location. I placed an order through the Chick-fil-A app, which was delivered via DoorDash. Unfortunately, there was a clear quality issue with the yogurt—it was very runny and appeared spoiled. I called the store to report the issue and initially spoke with a team member who explained that because the order was delivered, I would need to contact DoorDash. While I now understand that policy, it was confusing at the time since the order was placed directly through the Chick-fil-A app and I do not have a DoorDash account. The situation escalated when a manager Trevor …took over the call and spoke to me in a very aggressive and unprofessional manner. I was also incorrectly accused of using inappropriate language toward a staff member, w

★★★★★ 5.0 Kevin Barthelmes · Feb 2026

Went there around 4:30/4:45 today, had a great experience. The guy working the inside lane was very nice and personable. Asked me about the logo on my hat which I thought was nice cause not many people do! As soon as I pulled around the corner my food was ready.

★★★★☆ 4.0 Deon Lim · Aug 2022

Delicious fried chicken burgers and criss cut fries. We had the deluxe w pepper jack, spicy deluxe and grilled chicken. Chicken was a tad dry but the overall taste was good. The chick fil a sauce goes really well with the fries. Lemonade, tho diet, tastes too sweet for my liking still. Great rest stop.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.