Chick-fil-A
McKinney, TX · Fast food restaurant
- Address
- Chick-fil-A, 2011 W University Dr, McKinney, TX 75071
- Phone
- (972) 569-8884
- Website
- www.chick-fil-a.com/locations/tx/hwy-380-75?utm_source=google&utm_medium=gmb
- Status
- Closed · Opens 6 AM
Chick-fil-A is a restaurant located in McKinney, TX. It is one of 484 restaurants listed in McKinney. Its 4.4-star rating is above the McKinney city average of 4.3 stars. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your Mckinney Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Saturday | 6 AM–10 PM |
| Sunday | Closed |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
Customer Reviews
What has happened here? We got two orders of nuggets. One order had this mutant nugget (photos included) that when we broke it open it was just slimey gel. In the other order half of my nuggets didnt seem like chicken. It was gross gel with rubbery parts. The dog and cat liked it, but it was too nasty for me to eat. With how expensive a meal is at CFA, I am usually appreciative that at least the food is good. This was really disappointing.
Spotlessly clean and welcoming ambience.! And then the service with a warm smile. Nothing could make the morning better! Except for a cup of freshly brewed coffee -check ! The egg white grill that I ordered on biscuit and one on muffin as well came out hot and freshly made. Made my day! We will be back soon !
The guy who took my order acted like he didn’t want to be there. He didn’t repeat my order back to me, which led to several mistakes. The person confirming orders was actually the best part of the experience he was awesome. When I got to the window, the employee basically threw the order at me and walked off. I realized I was missing my sauces, so I waited there. They looked over but no one came to help, and I had to call out for assistance. On top of that, the food was wrong and the quality was horrible. Also, please tell me when you guys stopped saying “my pleasure,” because not one person said it. Overall, the experience was awful and I won’t be going back.
I always have a good experience at this chick fil a. However today I came at almost closing for breakfast and forgot to order tots for my little. Kimberly went above and beyond on drive thru made sure I got them no question. What amazing employees. Thank you Kimberly.
I am extremely disappointed with my experience at this location today (Jan 3rd). I ordered a Chick-fil-A Cool Wrap and found a long hair embedded inside the wrap. It was honestly stomach-turning, and I couldn't even finish the rest of my meal out of concern for food safety and sanitation. I have attached a photo of the hair and my receipt for management to see. I expect a much higher standard of cleanliness from Chick-fil-A. I hope management takes this seriously and reviews their food prep protocols to ensure this doesn't happen to anyone else.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.