Chick-fil-A

Recently just discovered peppermint coffee. Love. Also recently discovered that it can be made at any time. Also love. So what i didn't love was the fact that I pulled up at around 9 pm, ordered on the app for me and my girlfriend, come to find out that "hot coffee" wasn't available and I only had the option of getting iced. Seeing as theres a line behind me, I already paid, and didnt want to cause a scene, I took it and left. Frustrated, I called my original store on 191 & Faudree, explained my mishap, and discovered the information I did about hot coffee's availability and felt very offended at the laziness and rudeness of the young women working the evening shift on 42nd, despite trying to kindly apologize and offer me something I didn't want or paid for. Even though I paid for my coffe

Food was great as usual, customer service made me feel like a nuisance for getting the food that I paid for. We asked for extra sauce because we looked in the bag and saw there was only one sauce packet per meal, the girl at the window made an ugly face at me and said, “I put like, 8 in the bag” and refused to give me the sauce I asked for, just gave me 2 different sauces. I just said “okay” and drove off because how rude 🤣 I’ve had nothing but issues with this specific location, the time before this they removed my payment method off of the mobile order when checking me in and were trying to make me pay for my order twice (it already came out of my bank account, she just deleted it off the order on the iPad) so I drove off without my food and disputed the charge with my bank. Employees ar

Ordered 14 dollars worth of food products and when I asked for souce they said it was 50 cents for 1 sauce I've been here plenty of times in other citys as. They never charged that much for 1 sauce container after purchasing a combo and my fries had no texture of salt I felt like a was eating cardboard and when I ask for fresh fries the manager didn't meet my request very unprofessional I'm honored I was that one customer that had a bad experience wish I had a good on like everyone else

Twice they have given me cold chicken nuggets, asked for new chicken nuggets the 2nd time and they gave me barely not cold chicken nuggets. Then today I ordered breakfast on the app and got there 5 minutes after 10:30 and refused to give me my order. I know yall still had chicken minis. Could have just gave them to me. 2nd worst Chick-fil-A I’ve ever been to.

food is nothing special, just like every other chic fil a. the wait is just ridiculous, been like line for 20+ minutes everytime i come. & The sir who took my order was so rude. He walked up to my car i asked how he was, he ignored me and just went straight to what can i get for you. Was very passive agressive. Came on the 20th around 1:30