Chick-fil-A

The staff at this location is top notch. And you never know when you’ll meet a TOR volunteer in Pasadena, but we were delighted to have a few minutes of Arnie’s time. He’s the hospitality director and the staff there emulate kindness and compassion. We interacted with several staff members and they were each quick to help and pleasant. I loved that this location has 2x the amount of seats as a normal store it seems, and they have good outdoor seating options as well. Parking is tight, but doable! Would definitely return.

Very kind super clean rest room gentle manner I’d love to visit this store again. parking spot is 2 or less

I was interested in stopping by and seeing what this location at the intersection of Colorado and Bonnie Avenue had to offer. It is a nice area to walk. The patio side is a great place to eat, study, and read. The food was okay. I'm not sure what I was expecting. The waffle fries had no flavor. The nuggets were crisp and tasty but expensive. I also tried a kale salad with the Chick-fil-A dressing and it was all right. I did have a large cup of coffee which was very good. Service was good but almost mechanical. I know it's fast food but I do like people to be themselves and show personality. Chick-fil-A has its identity and they are known to be very consistent across many locations. When I go back to this location I will order the original chicken sandwich with the waffle fries. Because

You already know Chick-fil-A is good, but the one on Colorado Blvd in Pasadena really hits different. Even when the place is absolutely slammed—which is basically always since it's right in the heart of everything—the staff there is so incredibly fast and genuinely nice. They’ve got that drive-thru and mobile pickup down to a science, so you’re never actually waiting as long as the line looks. The food is always super fresh and hot, the fries are never soggy, and honestly, the vibes are just great for a quick lunch while you're out and about. It’s definitely my go-to spot in the area when I’m craving a solid chicken sandwich and actually want to be treated like a human being. 10/10, they never miss!

Was raining today. Paper bag ruined my lunch. The rain soaked the bag and all my order fell. Had to toss the salad dressing and toppings because they got soaked in dirty water. When did they stop using plastic bags?