Chick-fil-A

Asked for a pup cup for my dog and I was told by all the employees that this location doesn’t do pup cups, which is whipped cream in a cup… you really couldn’t give me a side of whipped cream in a cup and charge me for it? I’ll make sure I don’t come back to this location… also the lowest rated chick fil a in the Tampa area. Avoid if possible. A bunch of lazy employees that don’t care about customer satisfaction. Running their chick fil a like a McDonald’s. Very disappointing and gives a bad name to the brand.

I chose to dine in since the drive-thru line was long. My order took a bit longer than usual, which was understandable during the lunch rush. What surprised me was the lobby attendant spending over 30 minutes chatting with two tables while other guests had to go to the counter for refills. I’ve visited many Chick-fil-A locations and have never seen this kind of inattentive service during a busy period.

I was shocked at how slow the line was moving, considering Chick-fil-A is known for its quick and excellent service—unfortunately, not at this location. I ordered an 8-piece nugget meal with small waffle fries, and my daughter ordered a chicken sandwich with cheese. When we received our food, my fries were completely cold—you could tell just by looking at them. My daughter’s order was also incorrect; they gave her a plain sandwich without cheese. Instead of remaking it properly, the employee took back the sandwich (along with my fries), then returned shortly after with the same plain sandwich and told us they would bring out a slice of cheese in a minute! I refused to accept that—who wants to put a cold slice of cheese on a sandwich themselves? To make things worse, the manager, Destiny, d

Came here to let the kids play while we ate lunch. We had a few hiccups on our order, which is totally understandable because it was really busy and the staff was doing their best. A huge shout out to the manager, Miss Sallie! Because she made sure that our order was taken care of and showed us some amazing hospitality and customer service! Things happen and sometimes orders get a little jumbled up but when an establishment goes out of their way to make it right, it shows that they truly care. Highly recommend this location!

We went to this location with my 89 year old Mother who never tried chick-fil-A. We walked in and the person that took our order was very friendly, professional and patient. After receiving our food we were greeted by Sally who was wonderful to speak with and treated Mom like her own! She made sure we had everything we needed and we also met Toni (management) she was also great to talk to and helpful! Great experience and food was also great!