Chick-fil-A

I’ve always loved Chick-fil-A, but my experience today at this location was THE WORST. I accidentally placed a mobile order to the wrong store and instead of helping me resolve it, the manager Colby was completely dismissive and made no effort to find a solution, simply stating there was "nothing he could do." I eventually handled it myself by calling the other store, but when I re-ordered my food with Colby, he still managed to mess up the order (left off the bacon I PAID FOR). Between the lack of hospitality and the incorrect food, this was a total fail. It felt like a lack of basic effort or a personal issue. Definitely not the "legendary" service I expect from this chain. Will not be coming back.

It’s always a pleasure eating at Chick fil a, and this location made our food taste fantastic! Happy with the service and quick drive thru, I would recommend this location. Ultimately where else are you going to get these bomb waffle fries and a perfect chicken sandwich?

So, I’m not a fan of fast food but my family loves it. The first time we went here about a year ago, they messed up our entire order. We had to drive back and it was a hassle. They handed us some free sandwich passes. I forgot to use one, even though we’ve been since, and found in when cleaning our house. We went to use it and waited in the car line. First, the iPad the young man was using didn’t work. The next worker told me the pass had expired and that I could ask a manager. I did, only to be told they wouldn’t honor it. Now, I was not asking for anything extra or special, just for what was intended—the replacement sandwich. It just wasn’t good customer service. We bought two alternate meals and did the same last week. After seeing how cheap the company and location is, and how little

Sean from Virginia at this Chick fil A location is super nice and went above and beyond in customer service. He helped me carry my food out as my child was crying and it was a very nice gesture in an otherwise stressful moment. Keep it up, thank you Sean and thank you for your service!

The hot water in the bathrooms is way too hot. It’s not a faucet you can control temperature on. When we complained to a manager, they said they were aware of it and that the owner has been notified but nothing has changed. This is unacceptable. The women’s bathroom is also out of certain toiletries and was dirty. Overall, the atmosphere was less than stellar. The food was fine. The service was pretty good.