Chick-fil-A

I’ve been to a lot of Chik fil a restaurants but this one was really disappointing. The girl that took my order, rushed me to order. The Mac n cheese tasted old. And my grilled nuggets were dried out.

Let me first say that I love Chick-fil-A. Most Chick-fil-A restaurants are amazing. This one is not. It was a horrible experience. This was the poorest run Chick-fil-A I have ever seen. We were in town for the state band competition at Spartanburg High, so we placed a mobile order thinking we would be able to quickly pick it up and be on our way. NOPE. It took 32 minutes to receive our order, and most of it was cold to lukewarm. That's just crazy for a Chick-fil-A! They were out of multiple items and stopped serving breakfast early. Soooo many people waiting. People were walking out. One local said there is a always a very long wait at this location. I felt for the employees. They seemed to be trying, but their management team and above clearly need some work. If you're in Spartanburg, I'd

I just have to say Sadie and Joslyn were absolutely amazing with the customer service they made me feel at home!! I moved away from Pennsylvania and I’m newer to the area and they made me feel so welcome! They deserve a raise!

I just moved up here and got the worse service. I requested a vanilla shake with special instructions and they didn’t add them. I went into the lobby and the mgr on duty had no personality and I don’t care about my customer. I told what happened and her response was, we don’t do special instructions. They also do not give a senior or veteran discount. Fix your people attitude and customer service, then I’ll come back.

This location is always busy, staff is friendly and good food. Dining room could use more frequent cleanings during high table turnover. Myself and several other guests had to sit at dirty tables during a recent visit.