Chick-fil-A

West Haven, CT · Fast food restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in West Haven
#118
of 153 restaurants
City Percentile
16%
rating percentile
Address
Chick-fil-A, 487 Saw Mill Rd, West Haven, CT 06516
Phone
(203) 285-8280
Website
www.chick-fil-a.com/locations/ct/west-haven-ct?utm_source=google&utm_medium=gmb
Status
Open · Closes 11 PM

Chick-fil-A is a restaurant located in West Haven, CT. It is one of 153 restaurants listed in West Haven. Its 3.7-star rating is slightly below the West Haven city average of 4.2 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your West Haven Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–11 PM

Customer Reviews

★★★☆☆ 3.0 Hopiepanda · Jan 2026

This chick-fil-a is a wonderful option if you want takeout or a drive-thru option. However, that is your only option. There is no find in except for outdoor seating, which unfortunately doesn’t work during the wintertime. Food was great, and service was good, just not what was expected. There's nothing indicating that it's only takeout, so very misleading. People were walking around the building trying to find the door in, and many customers left out of disappointed. Bathrooms were provided and clean, but there were only two stalls.

★★★☆☆ 3.0 Albert “No Onions” Ruggiero · Jan 2025

Overpriced, chicken not crispy, asked for fries well done (as I always do everywhere) and they were supremely undercooked. Their reward program in their app is insane: it costs $270 to get a chicken sandwich meal. That’s insane. The people are great, the food is ok and the location is terrible.

★★★★★ 5.0 Gregory Craven · Jan 2026

The first time I came here I thought it was a restaurant and I was very disappointed and then the food was bad. But I gave them a second chance today and they came good. Drive through staff were super friendly even standing in the freezing cold. Spicy chicken burger smashed it out the park. Mac n cheese was well received by our 2 year old. Go west haven.

★★★☆☆ 3.0 Thomas Reilly · Nov 2025

Its a chick fil a but no indoor seating. No apparent restrooms and its immediately off of i 95. Just drive thru or take out window and somehow when we went no shakes available. Sort of why I go to chick fil a. Beware of the above if stopping during a long trip.

★☆☆☆☆ 1.0 Angel _Rodriguez · Jul 2025

Im not one to write reviews but this is so disappointing. This is the closest chick fil a to home so I've tried to give them multiple chances but this is definitely my last time wasting my money. I ordered a 12 piece nugget and this is what i got. CRUMBS. I’ll be taking the drive to north havens chick fil a from now on. They would never allow this. It’s sad, the owner needs to take this matter into his own hands. The restaurant just opened and its already going down hill. i was very excited about this chick fil a opening. It’s very unfortunate. All the bad reviews speak for THEMSELVES.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.