Chili's Grill & Bar

I've have been in the hospitality industry for over 7 years and never experienced service this terrible ever. We sat at the bar and the bartender at the time, Teresa was our bartender. She was talking with other employees that I had gathered from conversations I overheard. She talked about how she didn't care about giving her best to serve everyone that she treats everyone the same. All this while we were still waiting to place our food order. She still was going to continue talking to employees not any care my husband and I had been waiting already for 10 mins to order. My husband had to ask her to come take our order and she did after asked. The food came out great timing and the runners were pleasant and no problems. When we got our appetizer we had almost ate all the app before our, ba

Chili’s is probably the only major chain restaurant in town that’s still worth visiting, but it can be hit or miss. Sometimes the food is spot-on, other times it’s lacking, but it’s still miles better than Glory Days or Ruby Tuesday these days. We come here every couple of months with the kids and usually enjoy a decent meal. I really like the Chipotle Fresh Mex Bowl with Street Corn, and of course the Molten Chocolate Cake. My wife prefers the ribs or wings, though the wings can definitely be hit or miss. This location looks much nicer after its renovation some years back, which is a plus. Service is also inconsistent. We’ve had servers who were slow or inattentive, but the bar staff is almost always great, kind, attentive, and quick. So while service isn’t perfect, it’s not universally

We used to love coming here. The food used to be great but it has gone down hill. We decided we would give it one more try just to see if things had changed. The answer was nope, same old crap. The only good thing was the chips and salsa. The triple Dipper was horrible. The food was luke warm at best and the marina was water. The boneless wings my husband got were hard and chewy and luke warm. The Southwest Rolls were not fully cooked and we're still cold inside, the sliders were undercooked and had no taste, the mozzarella sticks were not cooked inside all the way and the outside was burnt. Only 5 folks in the restaurant but couldn't get salt brought to the table or a refill on our drinks. For $70 of food I would expect better and have had better. Definitely will not be back.

Teresa is a fantastic bartender! But honestly, Allie, Brandie, and Eric are also phenomenal. The manager John actually cares about you and your experience so I definitely recommend Culpeper Chili's over other places in town.

We had an awesome experience today! Food was cooked to perfection and out in a timely manner. Our server Charlotte was so wonderful, such a sweet kind soul. Not one time did we ever see her without a smile on her face even when dealing with others in the restaurant. I happened to overhear a conversation with her and a young child at another table and my heart was warmed by the interactions between them two. Big thank you and shout out to Charlotte! You can absolutely tell she has a huge heart for people and does not mind serving our community ❤️ I hope you all have an experience such as ours! To ensure you do, ask for this kind lady !!!