Chili's Grill & Bar

We took our family here for an early Saturday dinner last night, and the experience was outstanding—largely thanks to our server, Kara (I believe that was her name). From start to finish, her attitude was warm and welcoming, and her attention to detail was exceptional. She checked in at just the right times, including the two-minute mark, and consistently stayed ahead of our needs. Our table was pre-bussed seamlessly, and drink refills were offered before we even had to ask. She was truly on top of everything. If she were a bit older, I would have offered her a position with our Congress events team—we could use more hospitality professionals like her. Truly a “wow” level of service. An all-around wonderful dining experience!

Chili’s has always been a family favorite, but our recent birthday visit to this location was a mixed experience. While the service was a highlight, the food safety was concerning. ​The Service: After a 10-minute wait to be greeted, we were seated with our server. He was fantastic! Attentive, knowledgeable, and professional. Honestly, his great attitude is the only reason we stayed. ​The Issue: We started with chips and queso, but noticed a strange, sour taste. Upon closer inspection, some of the chips appeared to have mold on them. ​The Verdict: We’ve never had an issue with the Chili's brand before, so this seems specific to this location's kitchen management. For a $120+ meal, safety should be the bare minimum. I hope management performs a thorough quality control check so other gues

This is a place that is easy to forget its there. They have a large bar area. The place is clean and tidy even the bathrooms were clean. My waiter was helpful when ordering. The portion sizes are large. He was trying to help us not order too much food. All the food was cooked perfectly and came out quick and hot. The drinks were refilled promptly. The manager checked in after the meal. Everything was great from the time we walked into the time we left. I would give them 9 out of 10.

We were charged for items we did not order or use, and the way our issue was handled compared to another table nearby was frustrating. My partner ordered the Triple Dipper, and the wings in her portion were extremely overcooked and dried out—honestly seemed like they had been sitting out and then had sauce poured over them. She hadn’t eaten any of the wings after noticing and asked our waitress if they could be swapped for Southwest Egg Rolls instead. The waitress said she would ask her manager and later came back saying the manager approved making Southwest Egg Rolls for her. The egg rolls were brought out, we finished our meal, paid the bill, and left. Once we got home and reviewed the receipt, we noticed we were charged almost $15 for a full order of Southwest Egg Rolls, even though we

11/22 Stopped in for lunch to try the Three for Me advertised on TV. Unlimited chips and salsa. Chips came out nice and warm. Soft drink included. Got the Big QP burger. Was cooked just the way we ordered it. Both the fries and burger were nice and warm. Courteous staff. Will definitely return. Thank you.