China Star chinese Restaurant

I went to pick up my order here but the bag handed to me was literally wet and falling apart. When I asked for a new paper b ag the staff member very rudely said it “wasn’t their problem.” Like… what? A small paper bag is at most 15 cents? His attitude was extremely disgusting and completely unprofessional. I wasn’t asking for anything crazy, just a dry bag so my food wouldn’t spill. Customer service clearly isn’t a priority here, and because of how I was treated, I definitely won’t be coming back!

Don't know if food or service is worse... I made a delivery order through DoorDash. When I opened the paper bag, the fried rice box was UPSIDE DOWN half of the rice are already spilled in the bag. I called them directly and offered to go in and show them how the bag looks, and asked for a new rice... The guy was very rude and said not to bother him and that he "will not cook another rice for me." I then made a complaint with DoorDash directly; they immediately refunded me and gave me a coupon. The soup was flavorless, service was awful.

I’m new to white plains and I ordered food on a night that I didn’t feel like walking and the food was really good. Customer service was really good and they didn’t have a problem with me delivering even though I was close by yeah I don’t know about the reviews but my personal experience they’re good they gave me an extra sauce and overall, a good experience

I truly wish I could give them a half a star. The food was horrible I ordered vegetable lo mein with got no vegetables in it I ordered broccoli with garlic sauce they gave me six pieces of broccoli. I just wish there was a way I could post pictures up here.

food was terrible they gave me half cooked chicken wings. food didn’t even smell good, don’t order especially from doordash.