Chipotle Mexican Grill

I had read a lot of negative reviews about this Chipotle outlet but decided to give it a try with their new Honey Chicken Rice Bowl and Grilled Chicken Bowl. The food tasted just as good as any other Chipotle, and the staff was helpful and polite. However, I did notice the seating area wasn’t very clean, so I can understand why some customers complain. Overall, a decent experience, but they should definitely work on keeping the seating area tidier.

Seriously SAVE YOUR MONEY by NOT EATING here. We ordered the 3 tacos, and 3 bowls. They are so STINGY with their ingredients especially the meat! A tiny pinch (with tongs) of carnitas was split between 3 tacos. The meat on each taco literally wouldn’t have filled the top of a ritz cracker. I was so shocked I asked to speak with a manager, which I don’t usually do. I will usually be disappointed and not return but this was ridiculous. The young man at the register who looked no order than 18 said he was the manager. He told me 3 tacos should have 4 ounces of meat split between them. I am on a food plan of 4 ounces of meat at each meal so I definitely know what 4 ounces looks like. I told him I was going to weight it when I got home so he added a tiny bit more on the side. I will be going b

Easily the worst Chipotle in Raleigh — it’s like the budget version of Chipotle nobody asked for. Chicken with zero flavor, rice that’s doing its best impression of oatmeal… Pretty sure this location single-handedly caused Chipotle’s earnings miss 😃🌯

I’ve had mixed experiences at this Chipotle. On my most recent visit, the staff was friendly, which I appreciated. In the past, service has been inconsistent—sometimes friendly, sometimes not. Noteworthy was the portion size, which was noticeably small. The very next day, I went to the Chipotle at 204 Crossroads Blvd in Cary, and the difference in portion size was significant. Hopefully, this location can be more consistent with portions and customer service moving forward.

Went in last night right around 7pm. Every table was dirty we noticed. Got in line, after about 5 solid minutes and the line was not moving, we realized there was no chicken or steak prepared AT ALL. When we got up to order the kid working said there were waiting on someone to cook the food. There were approximately 5 kids standing around, one actually trying to work. We left. The prep area was disgusting the dirty pans one employee carried to the back had to have been atleast 10 deep. This is not acceptable Chipotle, when a simple bowl can total around $15. I noticed the grade on the wall was 96.5, A… had the health dept. visited last night I can guarantee you this would not be the case. Do better, this is Apex, NC where people can afford to go elsewhere.