Chipotle Mexican Grill

Great location! This Chipotle is very clean, fresh, and feels like a newer build. The food was spot-on—fresh, flavorful, and exactly what you’d expect. It was also super convenient since it was right next door to my hotel. The team here was friendly and welcoming, which made the visit even better. Definitely a solid stop if you’re in the Ashland area! Pro tip: download the Chipotle app for easy ordering, rewards, and special offers.

I frequent this chipotle often so I have watched them have good servers and bad. I came in and was given a half full bowl so I refused my bowl and left. My servers name was Kyle and he honestly seemed like a super sweet guy who was new. I think whoever trained him did a very poor job and I have noticed this with other servers here as well the last couple times I have came. Some are either amazing and some do not give full portions at all. I have gone to so many chipotle’s to know that this is not standard. I think whoever owns this chipotle is either trying to save money, or they have hired poor management. This is disappointing, but I will certainly drive 5 extra minutes to go to a chipotle who will give proper portions, especially for the price. This chipotle is probably going to close

The food was excellent. Chipotle is definitely overpriced for the portions that you'll receive. I won't be back until I see they have fixed their portion to price ratios.

I would have given them a 1 star, but the young lady that prepared my bowl was nice. The young lady fixed my bowl. I waited at the register for over 5 minutes. Finally I asked the young lady was someone going to ring me up. She came over and did it. I have no idea where the person was that was supposed to be on the register. I work with food myself, I wasn’t going to get anything once I saw that they were using plastic bags in the panda that was holding the food. I just hope and pray that I don’t get sick. If so they will be hearing from me. The hot food once cooked should be held at a temperature of 135 degrees or above so with that plastic I know it can’t be. I’m going to check it now to see if I’m going to eat it or not. So I’ve been home for about 10 minutes and I live 5 minutes away.

They were out of almost everything, the staff didn’t seem to care everything was disgusting, the counter was so dirty, almost all tables were dirty, trash cans were full almost overflowing, the Powerade machine was missing a nozzle and sprayed Powerade all over my wife. When we told the staff about it they didn’t care, and my wife had to tell the staff to put an out of order sign on it. They also are not out if certain things because my wife pressed them on brown rice and they got some from the back, they just don’t want to cook. In my opinion this location should fire everyone and start again or it should just close Down. I have never been to a bad chipotle, it’s one of my favorite restaurants but this was unacceptable. You can get better service and cleaner atmosphere at the cookout acro