Chipotle Mexican Grill

There is no consistency at this location. The food portions and quality of cooked items are never the same each visit. The sitting area is always dirty, the trash cans are always full, and the condiments/utensils are randomly available. The drive through service is worse and our meal today was the worst experience by far (after multiple visits over the past 8 months). Our food is cold and barely put together. The portions are very lacking and I wouldn’t even say this is half of the normal scoop they use. I could not even find the meat that was ordered in my bowl. The kids meals had barely any beans or rice put into each container and the quesadillas were cold. My husband’s extra tortillas were not warmed at all. Since we’ve been going here, we were told they had begun to focus on consisten

Super disappointed in my kids order today and then the customer service at the window when we picked it up. The build your own taco was a veggie taco with queso, beans and Pico and the queso was nearly empty! We get no meat as one of the sides, so this being skimmed on is ridiculous! Then, the chips were over cooked and the bag had basically 10 chips in a regular size bag and the salsa was less than half full! So paying $2 for that is crazy! Finally, to top it off, when we picked it up, the person at the window argued with us about our drink and said we didn't have one, yet the kids meal comes with it.

*BUYERS BEWARE* I went to Chipotle on Robert Smalls with a friend and when I paid for my bowl, they wrote b and g on the lid for my barbacoa and guac. When my friends food was being rung up, l noticed (who I'm guessing is the manager) didn't write on the lid but told the cashier it was double meat. So now I'm watching to see what happens with the next bowl and again, she didn't write on the lid and this time I watched the cashier ring up extra meat. So I kindly let him know that neither of those were supposed to be extra meat. He quietly asked the manager and she quietly responded that's considered extra and this is what he told me. I responded "but we didn't ask for extra meat on either of those". Then I watch the manager ask the boy who put the meat if we asked for double meat and he sai

Paid $15 plus tip for a bowel that looks like its already been eaten. Would not recommend going through anything but in person ordering before you get shorthanded.

Walked in to manager yelling at employees in front of staff and customers. The eating area was dirty, the food served was awful. The lady making the burrito was nice. Steak burrito was like meat flavored bubble gum. Girlfriend has a citrus allergy and never been there. Chips almost killed her during her reaction from it. (No allergy warnings anywhere?) Been to many different Chipotle locations but this one is by far the worse I've ever been to.