Chipotle Mexican Grill

Billings, MT · Mexican restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Billings
#215
of 434 restaurants
City Percentile
22%
rating percentile
Address
Chipotle Mexican Grill, 1124 Shiloh Crossing Blvd, Billings, MT 59102
Phone
(406) 409-3272
Website
locations.chipotle.com/mt/billings/1124-shiloh-crossing-blvd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=4504
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Billings, MT. It is one of 434 restaurants listed in Billings. Its 3.5-star rating is slightly below the Billings city average of 4.3 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Southwest Billings is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked,... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Eric DePinto · Dec 2025

Where to begin - we have been coming here pretty much every other week right around opening on Sundays since this location opened. Today was the final straw - I don't know when / if we'll be back again. So many times this location has been unprepared / out of ingredients - no salad dressing made, no iced tea brewed, occasionally even out of major things like a protein. We've tried to be gracious but it's simply a repeated pattern now. It isn't a problem with the supply chain - its a management problem. Today we were there are 10:45am when it opened. An employee rolled up right at 10:45 behind us and unlocked the doors. We entered to find all the chairs still stacked and mats rolled up from the prior night (and the floor didn't look clean), only half of the serving stations filled wi

★☆☆☆☆ 1.0 H H · Aug 2024

Can’t believe the way this was wrapped! And the lack of foil, I just have never seen such a horrible job. The way she wrapped the burrito the ends were not together and looked like they were just smashed together. The chips were disgusting, as you can see they were stuck together and the ones that were not, tasted and cooked poorly. The inside of the restaurant was extremely dirty and the trash cans were completely full and over flowing. The soda machine was out of coke, it just shot all over my hand the carbonation. For what I got I paid $22! Very Disappointed Chipotle!

★★★★★ 5.0 Mikel Wolf · Aug 2024

I love that you can eat healthy and still enjoy delicious food. 😋I had a fantastic experience! The staff provided exceptional service, always attentive and friendly. The quality of the products was top-notch, making my visit truly memorable. Highly recommend!

★★★★★ 5.0 Melissa Wright · Sep 2025

A HUGE shout out to the staff working Sat evening (08/30)! They went above and beyond to make our experience great. We showed up 15 minutes before closing. We've shown up at this time before and have been served (and have seen others do the same -- it's not unheard of at this location). However this time, they had cleared most of the food early. I apologized to them and asked if it was still possible to order (but did realize they might say no and we would be out of luck)... but they truly stepped up and apologize to us, as they realized it was not the right decision to clean up before closing time. They didn't have all the options available but readily made available all that they could for us. And they apologize more than once, wanting to make it right. I truly commend their actions! A

★☆☆☆☆ 1.0 Slade Anderson · Sep 2025

I paid $12 for a burrito that is not even the size of my hand. In fact the kids meal that I got for my two-year-old son is bigger than my burrito. And that’s after sitting in the drive-through for 10 minutes after the time it said it would be ready

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.