Chipotle Mexican Grill

I can see from the other reviews that my experience is validated. The restaurant looks filthy and is in serious need of a thorough deep cleaning. I particularly want to point out the store manager, Zora Delarosa! In my experience, her attitude was highly unprofessional. Rather than leading by example and setting a positive tone for her team, she engages in arguments with customers and fails to resolve issues constructively. I understand that food service can be stressful, but a manager, especially one with experience, should demonstrate strong customer service skills and professionalism under pressure. A refresher on workplace etiquette and conflict resolution would be highly beneficial. Staff members often miss details in orders, frequently forgetting small items. This wouldn't be as f

Always missing things out of order. This is last time I go there. Missing two chicken bowls. Paid for. I try Vineland see if its any better

I travel often for work, and Chipotle is always my go-to since they’re usually close to the gyms I oversee. I’ve left three reviews at other locations, unfortunately all negative because they truly pale in comparison to this one. At most Chipotles, my bowl runs close to $20 (around $16 here) and still ends up only half full. But at this location? I sometimes struggle to get the lid back on when mixing it because they actually give me the portion I’m paying for. The team is always attentive, quick to ask my name to get my order started, and they even fill the queso cups to the top. This location is the standard of what Chipotle should be: generous, attentive, and consistent. 10/10.

The food presentation was unappealing, and the taste was even worse. The temperature was lukewarm at best, making it even less enjoyable. After just a few bites, I had to throw it out. Unfortunately, I won't be returning.

Absolutely Disgusting & Unprofessional I went into this Chipotle to order sofritas tacos, and not only was the sofritas container nearly empty, but the place was visibly dirty with multiple flies around the food area. I asked the so-called manager (heavyset, long black hair, appeared to be Mexican—wouldn’t give his name) if the sofritas could be made fresh. He rudely said “no” and refused to even pull from the mobile pickup area. He claimed it was “peak time,” yet I was the only customer in the store. His appearance was unkempt and unsanitary—completely unacceptable for food service. This isn’t my first bad experience at this location, and it’s clear they prioritize laziness over food safety. Between the flies, food contamination risk, and horrible customer service, this location serious