Chipotle Mexican Grill

This is my 2nd time at this location. The first time I had to wait in the drive thru line for 30 minutes and the food was cold by then. This time I went to pick up my order inside, the lobby was closed with no reason given. When someone finally came to say we could come inside just not order food, I inquired about my order and was told I could come get it. I ordered a chicken bowl with the white queso and chips. The queso was horrible. It was thick and tasted spoiled. The bowl was better than the last time, still cold though from having to wait again. I will not be returning to this location in the future

Always out of multiple proteins and usually a topping I want. Also, this is the lettuce they were serving. Left without food. Fix this location and I’ll re-rate.

Food was good. Staff helpful and polite. Will not go back because if the kitchen is as dirty as the dining area one is asking to get sick. Staff need to do a DEEP cleaning!!!!!

Probably won’t visit this location again. A simple to go order took over 40 mins , we were exhausted from being on the road for hours and thought this would be quick . I don’t think they are well prepared.Went inside to order, they were out of chicken and a few other items . They asked us to come back in 10 mins , said they were making it right now. We waited outside for a good 20 mins , went back , it wasn’t ready , took longer …. Finally after another 20-25 mins , my son was out with his order . Fast food shouldn’t take this long This isn’t the first time, this has happened to us at other chipotle locations too , they always seem to run out of food, at peak times ! Dunno if it’s a staffing issue or food shortage

Terrible experience. I wish I could leave a zero star review. Walked in and not 1 employee said hello or even acknowledged us. Walked up to the counter to order and the miserable girl, who clearly hates her job, if not life itself, asked "what do you want"? Not one other person in line and she refused to make a quesadilla, she said NO, you need to order that online. She was beyond rude. I mean really? Seemed like she just wanted to say no to anything, while else smirk when saying no. Again, miserable. The food tasted good, like every other Chipotle. Thankfully we ate outside because we had our dog with us, because the inside was gross, the tables were dirty and the trash cans were literally overflowing. Only one bathroom was working and instead of emptying the trash in the bathroom, the