Chipotle Mexican Grill

Burlington, MA · Mexican restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Burlington
#98
of 130 restaurants
City Percentile
15%
rating percentile
Address
Chipotle Mexican Grill, 110 Burlington Mall Road, Burlington, MA 01803
Phone
(781) 345-1195
Website
locations.chipotle.com/ma/burlington/110-mall-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1474
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Burlington, MA. It is one of 130 restaurants listed in Burlington. Its 3.2-star rating is slightly below the Burlington city average of 4.1 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Burlington Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked,... More

Hours

Saturday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Katie Marino · Dec 2025

This place is always dirty. We thought we give it another try. One person with a child eating by the window. Rest of the place empty. Two female workers leaning against the cash register area both on their phones. There were two men wiping the counter behind the glass where food is. We walked up to the counter and stood for 4 solid minutes and not one person looked up to greet us. But after seeing the laziness and realizing no one was about to wipe off a table anytime soon, we walked out. Mostly annoying because the two ladies were scrolling their phones without greeting us or cleaning tables. So gross in there.

★☆☆☆☆ 1.0 A L · Oct 2025

Got a burrito to go and it was very poorly wrapped- both the burrito itself and the aluminum foil it was wrapped in. Whoever made my burrito must be the most disgruntled worker there. The point of the aluminum is to cover the whole burrito, not to leave part of the burrito exposed. The hot sauce that I got on the side was placed in a small cup that they didn't even close. When I grab the takeout bag and walked 30 feet to my car, I discovered that the hot sauce spilled in the bag and a partial wrapped burrito. So, I went back into Chipotle to get more napkins and another small cup for the sauce. When I went back inside, the employee who was taking out the trash had this look on his face that basically said "I hate my job and to get out of my way." And no, I didn't say anything to an

★☆☆☆☆ 1.0 Beau Brasseaux · Oct 2025

There's a god-awful dumpster smell outside. The meat was burnt, and the place itself is dirty as hell. Overfilled trash, no forks in the dispenser, every single table is dirty. I had to get water and tissues to clean a spot to eat.

★☆☆☆☆ 1.0 Melissa O'Brien · Jun 2025

I ordered 4 meals on the app. Order was never ready even though the app said it was ready to be picked up. Apparently, the employees never saw the order and I had to wait another 20 minutes for them to figure it out. They gave me the order and told me the cups for the kids meals were in the bag. They were not and I had to go ask for them. I was given a complimentary bag of chips for having to wait. When I got home, we discovered that 3 of the orders were wrong. My daughter ordered a kids taco meal with chicken, rice and corn. She was given only 1 tortilla that was basically made into a cheese quesadilla with two sides of rice and corn. There was no chicken and she hates cheese. One of my sons ordered a kids taco meal with steak, rice and beans. He was also given just one tortilla that was

★☆☆☆☆ 1.0 Nick Withem · Jan 2026

Lunch time and staff is standing around. Lack of service. Two staff members are eating lunch. 11:30. Great timing! Lady couldn’t understand my English so I received no salsa.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.