Chipotle Mexican Grill

This spot is continuously behind and/or out of something. Standing inside for 15-20 minutes past when an order was to be COMPLETED is unacceptable. There is nobody in this restaurant and the counters in the back are FILTHY. Nobody has acknowledged that I'm even standing here, they're too busy with phones in food areas and serving chipotle employees while they chat. Awful and won't return.

This place sucks. The bowl wasn’t bad. But why am I getting crumbs for chips? This is ridiculous! Less expensive to go to the store and buy a bigger bag of chips rather than buying them here. Tried to report with the chatbot of the chipotle app and it did not help me at all.

Stopped to grab lunch at 1:30. Restaurant is an absolute mess kitchen and setting area. Food everywhere. Got in line to order only to find out they are out of steak and fajitas. The chicken looks burp to a crisp. I walked out. I don’t know who is running this store but they need to get it together. This is a disgrace and the health department should also check it out. Just foul.

Hi, my name is Shaniya! I just wanted to say every single time I order from this Chipotle, the food is always perfect. They make it the right size every time — not too much, not too little — and it always tastes fresh. The staff is friendly, and the service is quick. This is honestly one of my favorite spots. Highly recommend checking it out!

This store is the most incompetent store in the region. They literally cant even put chips in the bag when you paid for them. Something they dont even have to make, then you call and they take no ownership, give you a nasty attitude and want to replace the item, how about you ruined my whole day, ruined my lunch and I dont have time to come back, nor do I want to come back to get ANOTHER MESSED UP ORDER!! Choose another store - Cleveland Ave NW SUCKS!!!! Especially the opening crew around 11am M-F.