Chipotle Mexican Grill

I ordered a burrito on 11/04/2025 and picked it up. Once I got it home, I realized it was less than half the size it should have been! I was livid, especially since neither lady behind the counter appeared to speak English. When I went back to complain both of the ladies stood there looking like deer in headlights. I left pissed off because I basically paid for a full burrito and received a third of one. This will be the LAST TIME that I ever order any food from here!!

Terrible experience. The manager is liar and tells me there is no cheese. I asked if there was any in the back. She says no. Proceeds to charge me for my queso extra. While im eating they pull out a block of cheese and start shredding it. While im eating and even after I asked and said I would wait for cheese if they had it. Place is very messy and poorly managed. I will say chipotke is going down hill and it is because of the terrible managers you hire.

WHAT HAS HAPPEN TO THIS STORE? I started to come here because the other Chipotle was running itself into the ground. Now this location has begun the path of disgust and mayhem. I walked in at 7:00 pm ish, and there were two people sitting in the restaurant. Not one table was cleaned, and the floors were disgusting. This is not the first time I have been presented with this. I have inquired with the manager and was told, " During certain times, we may not leave our post." What in an apple turnover does this mean? If the tables and floor are in desperate need of cleaning, get off your phones and go grab a broom, mop, and cleaner and get cleaning. The garbage containers were overflowing, and not one person lifted their micro pinky to clean. As if this was not the worst...I walked up and was g

I liked Chipotles until being served a huge bone in my chicken burrito. It really grossed me out and I don’t understand how this could even happen. I brought it to the cashier and assumed he would provide a refund for the super disgusting bone in my burrito. No refund offered so no chipotle in my future. As much as they charge they should have better quality control along with a chef that cares about the food he prepares.

going out of my way to leave this negative review because ive been silent for months about the awful customer service experience i receive from the female manager EVERY time i eat there which is about twice a week. if it wasn't for the fact that it's the only chipotle in the area, i would've stopped eating there months ago. can't wait to see her promoted out of that location. in terms of the food, this location isn't bad. typical chipotle. can be hit or miss tho.