Chipotle Mexican Grill

They get 5 stars for me. The employees were locked in and got my order ready in no time. I like their burritos but their bowls are what I usually get. They’re fresh and the meat is unmatched. I would genuinely go here again. Nice and courteous employees and seating is great.

I went into chipotle and I ordered a bowl, guacamole, queso and chips. I got to work about five mins later and started eating. First thing I notice was while I was eating my guacamole there was something hard in it. I spit it out and realized it was part of the stem. Unsafe! If I would have swallowed that I would have been hurt. I decided to ditch the guacamole and just eat the bowl. About a third way through the bowl I see something black in my lettuce. It’s a dead bug in my lettuce. Disgusting!!! I immediately stopped eating and called customer service. They seemed like they did not care and offered another entree. Are you guys serious?!?!

Whoever led the night shift last night did an excellent job. Late-night dinner rush and everything still ran smoothly—great communication, quick (and even fun) service, and a clean store with plenty of clean seating. I come here often and really appreciate the night shift.

If you're going to ask for a tip for fast food, you get orders right. So your tip is in the exact same place as my utensils and correct drink- it doesn't exist.

I did a pickup order and after I got back to the hospital right across the street, I opened it up and the first thing I realized was how cold the food was, next was the portion size, not enough for what you pay, I will post a picture of the amount, I had already mixed up my bowl before I decided to make a post. Also,when I was handed my drink through the window the lid wasn’t even on the cup. Last but not least was the lack of care for the job no greeting or smiling.