Chipotle Mexican Grill

Worst Chipotle Location on Long Island Constant Long Waits & Poor Operations Every time I come to this Chipotle location it’s always a hit or miss, but lately it’s mostly a miss. Honestly, I think this is the worst Chipotle location on Long Island right now. Every visit turns into a 10–15 minute wait just to place an order. Nothing is ever prepped or ready. Sometimes you literally have to watch them cook the chicken or make the rice while you’re standing in line, because the serving line is messy and empty. Terrible Food Quality The food quality is extremely inconsistent. The rice is always hard and sticking together, and there have been times where the chicken in my bowl was chewy and almost raw, like it wasn’t fully cooked. On my most recent visit, as you can see in the photo, there

ive been to hundreds of Chipotles over the past 15 years, and I can confidently say this one blows them all out of the water. Every single time I come here, the food is perfectly made, they never skimp!, and the staff is genuinely friendly and efficient. You can tell they take pride in what they do. the line moves fast, everything’s fresh, and they somehow make it taste even better than any other location. As long as this team stays as consistent as they are now, I’ll never give my business to another Chipotle. This is hands-down the best Chipotle that’s ever served me!

I stopped by during a weeknight, hoping for a quick dinner despite seeing the line stretch out the door. Having ordered from various Chipotle locations before, I was familiar with their setup but this visit proved particularly challenging. Food 3/5 - Tried both a steak bowl and chicken bowl. The protein portions were reasonable, and the ingredients were fresh enough, but nothing stood out as exceptional. The steak was a bit chewy, while the chicken was adequately seasoned but unremarkable. No digestion issues. Service 2/5 - The understaffing situation created a genuinely chaotic environment. The mobile order system was particularly problematic - orders piled up while the designated pickup shelf remained empty. Staff members juggled between in-person and mobile orders, creating confusion an

Do you think that’s okay to serve to someone. Burrito was a complete mess, completely fell apart on me when I took one bite. The counter on their side with all the food was disgusting they were just dragging the bowls and burrito wrapping right in it. I get it’s a little busy but u can still wipe down in between. The staff was rude I asked for double meat in my bowl I ordered and she rolled her eyes at me and got an attitude. Definitely not going to this location anymore.

Place is run like an absolute joke. I'm all for employees enjoying themselves on shift, but they go too far and just don't care about anything. I went in there to pick up my food that I ordered on the app and instead of getting my food or at least looking for it they decided to make Jake from State farm jokes for fifteen minutes straight, then after more customers started coming thru then decided to look for my meal, proceeded to not have it, not apologize or anything and the manager on shift at the time only had to say "yeah the app has been acting up, deal with the chat not to get your refund and then I'll serve you" at that point I just said screw it and left. If we hit that point before I wasted 15 minutes for them to joke around? It wouldn't have been a problem, things happen but I'm