Chipotle Mexican Grill

DO NOT GO HERE!!! We placed a mobile order for only 2 things. The app told us that it was going to be ready by 7:40. We ended waiting 45 minutes for our food and there were several other people in there waiting for mobile orders and several people were walking out empty handed. While waiting, they had a worker clock out for his break. After asking again for our food we had found out it was sitting there. They knew we were sitting there waiting for our food but never said anything to us or called out names. The place is also disgusting and needs to be cleaned. Garbages overflowing, trash all over the floor, crumbs everywhere. Will not be visiting again.

The line was extremely long. I had to wait approximately 25 minutes as the service was extremely slow. The corn was ice cold and they did not put enough cheese. However, everything else was delicious and they put a lot of sour cream, which was good. The restaurant wasn’t very clean though. The toilet was all clogged up.

I paid extra for guacamole on an online order and didn’t get it along with several toppings I asked for. I paid $60 for an order in total to be the most disappointed I’ve ever been. Pathetic. Posted is what I ordered, vs what I got. I even stirred it around to check and make sure it wasn’t hidden underneath.

So disappointing. We did an online order for pick up. Not sure what happened this time. I did review our order twice to make sure I didn't mess up. Our two burrito bowls contained an obscenely small quantity of meat (we ordered and paid for double meat), and a mass quantity of white rice, no queso (also paid for), wrong type of salsa, and both orders contained chicken and black beans, when one should have been Chipotle honey chicken and one should have had no beans. Also, both had white rice when one should have had brown. Love Chipotle but this order fell flat. Sigh.

They're a non functional store. Every time we go it's one issue or another. Half the time isn't online ordering and they mess it up so you're there for over an hour just to get food that should've been less than 20 minutes.. Can't even call in to see if they've been restocked.